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Ultrasound Field Service Engineer

4 weeks ago

Reading, Reading, United Kingdom Calibre8 Recruitment Ltd Full time

Job Title: Ultrasound Field Service Engineer - MUST HAVE ULTRASOUND

Location: South East, M4 corridor, inner London or within 1 hour drive of M25

Package: £40K - £55K base salary depending on experience, overtime and bonus, potential competitive car allowance, friendly work environment, opportunities for career development, flexible working, private medical insurance, 25 days annual leave plus bank holidays, Team social events/charity events Staff wellbeing forum

IDEALLY YOU WILL COME WITH ULTRASOUND FIELD SERVICE EXPERIENCE BUT THIS IS NOT A PREREQUISITE - PLEASE DO APPLY IF YOU HAVE EXPERIENCE AS A FIELD SERVICE ENGINEER WORKING WITH A TECHNICAL MEDICAL DEVICE

Key Areas of Responsibility:

  • Performing repairs and PM's to the highest quality standards on a wide range of diagnostic ultrasound systems. Equipment range is multi-vendor.
  • Working closely with the service coordinators to ensure best technical solutions are met whilst maintaining customer SLA's.
  • Ensure all service reports are submitted in a timely manner and all associated admin tasks are completed as per agreed timeframes
  • Assisting other Engineers in the field when required with complex repairs.
  • Provide technical support to customers and other Engineers when required.

Experience:

  • HNC/HND in relevant discipline and / or minimum 3 years experience working as a field service Engineer in a similar environment.
  • Experience of working on ultrasound equipment an advantage Knowledge, Skills and Understanding
  • An understanding of electronic systems and processes
  • Excellent fault finding and diagnostic skills
  • Excellent IT skills, including the use of Microsoft Office tools
  • Experience on using service management software
  • The ability to interpret complex technical instructions, system manuals and interpret parts compatibility matrix's etc.
  • Ability to make considered logical and rational decisions in a timely manner and communicate them clearly.
  • Ability to manage expectations including having difficult or challenging conversations with customers and team members

If you are interested in this role we would live to have a chat. Please don send an updated CV over to nicholasb@calibre8.co.uk and we will call you back to discuss.