Relationship Analyst

Aldermore Group why we existLet us tell you a bit about usWere Aldermore the award-winning bank trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages savings accounts and business finance solutions were backing more people to go for it.We thrive by saying yes to our customers. We respect the ingenuity of entrepreneurs and their start-ups; we give first-timers a leg-up on to the property ladder; we open up the lending market to many; and thousands of customers choose MotoNovo Finance every week to buy their next car van or motorbike.This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.Let us tell you a bit about the opportunityThis is an exciting opportunity to step into a key Analyst role within the Wholesale team. Youll play a hands-on part in supporting sales and operational activity working closely with Business Development Managers and their clients to drive customer-facing tasks such as transaction packaging progression documentation block and receivables payouts and ongoing portfolio administration.Youll build strong relationships with customers funding partners and internal stakeholders ensuring every interaction delivers an exceptional experience. With a proactive and enthusiastic approach youll help the Wholesale team achieve its commercial goals while developing valuable expertise in a fast-paced environment.What will your day look like Work collaboratively with the Head of Wholesale Analysts and Business Development Managers to support team and wider Business Finance objectives. Maintain a strong customer focus while ensuring the bank remains safe and compliant. Build and nurture relationships with internal departments and key stakeholders. Take ownership of customer and partner queries via phone or email delivering a professional and timely response. Provide relationship support to funding partners becoming the primary point of contact for designated accounts. Complete all mandatory training and ensure ongoing compliance requirements are fully met.What do we expect from you Proven experience in the asset finance industry ideally with exposure to a variety of financial products and operational structures. Strong written numerical and analytical skills with excellent attention to detail and accuracy. Demonstrated ability to prioritise organise and manage multiple tasks or team workloads under pressure. Excellent verbal written and presentation communication skills. A proactive team player who is highly motivated enthusiastic and committed to supporting colleagues and delivering outstanding customer service. Willingness to learn new skills embrace change challenge existing processes and maintain a strong focus on quality compliance and achieving goals.The CompanyWe champion equality by supporting the exceptions to the rule and getting finance to where its needed.We lend the money people save with us to people who want to get on in life; build businesses and create employment buy property for people to live and work in and purchase vehicles to move families and goods around. Behaviour FrameworkOur behavioural framework underpins our purpose and strategic drivers as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions Relationships That Last and Progressive Platform) outline what we need to do to succeed our behaviours guide us in your second interview well ask you to talk through some examples where youve demonstrated these behaviours in your previous roles. The BenefitsAs you would expect we offer a competitive basic salary and reward package and youll also benefit from our commitment to investing in your professional development throughout your journey with us.Benefits vary across the business depending on the role you do but these will give you an idea of what to expect: Discretionary bonus scheme Aviva Digital GP Bus And Tram Benefit Employee Assistance Programme Eyecare Voucher & Display Screens/Desk Set-Up Flu Jab Vouchers Group Income Protection Life Assurance Metrolink Annual Pass & Clipper Ticket Microsoft Discounts Private Medical Insurance Shopping Discounts Toothfairy Your Workplace Pension Hybrid Working Critical Illness Cycle To Work Dental Insurance Give As You Earn Government Tax-Free Childcare Scheme Octopus Electric Vehicles Save Our Planet Season Ticket Loan Spouse Or Partner Life Assurance Technology Wearable Technology Wellbeing App Will WritingDocumentsRequired Experience:IC Key Skills Loan Processing,Sales Experience,Account Management,Banking,Pricing,Corporate Finance,Customer Support,Fair Housing Regulations,Strategic Planning,Underwriting,Sales Management,Channel Management Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 30001 - 35000