Multinational Producing Office Manager

Join us as a Multinational Producing Office Manager Captives & Global fronting within our Multinational Service Delivery team to take your career to the next level with a global market leader.MultinationalAIG Multinational is an exciting business area within AIG that designs implements and services bespoke multinational insurance solutions for our global customers empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized compliant and seamless solutions that support our clients risk management objectives. You can work alongside a dynamic multi-disciplinary team to explore and deliver new solutions to meet our customers global insurance needs.How you will create an impact:This is an exciting role where you will be responsible for the overall management and performance of the segmented portfolio of Complex Clients & Programs including Captives & Global Fronting. The portfolio contains some of our most complex accounts that have agreed KPIs and bespoke service agreements.Some of the key responsibilities include:Lead a team of Global Fronting and Multinational Client Executives and Senior Client Coordinators fostering an environment where employees can grow and maximize their talent including appropriate training career development and succession planning.Engage and partner with internal and external stakeholders to promote AIG Multinationals segmented value proposition to assigned MN segment aligned with the MN end to end process and business model product strategies and appetite and the clients needs.Ensure the team effectively manages the design development and execution of targeted multinational programs (including captive fronting and indemnity programs) delivering within target service delivery standards and/or program specific SLAs.Support the Head of Multinational - UK to expand AIG MNs presence across AIG UK and in the UK market by optimizing alignment integration adoption and execution of AIGs global multinational strategies business plans operating model and segmented value propositions.Manage the UK MN PO assigned portfolio of Tier 1 Multinational clients and stakeholder relationships including relevant client & broker relationships in close collaboration with Client & Broker Engagement colleagues.Oversee all pre and post bind activities on assigned portfolio and embed core principles of the end-to-end (E2E) process.Internally be an expert on captive fronting and multinational business including program design structuring regulation and the Multinational end-to-end process.Support the adoption & execution of the multinational business model (including E2E Processes) and promotion of the segmented multinational Value PropositionsDrive the profitable growth and manage the servicing of the Tier 1 portfolio in alignment with the Target Operation Model (TOM) ensuring adherence to our global fronting underwriting credit pricing reinsurance and legal practices.Drive the profitable growth of the segmented Tier 1 multinational portfolio through pipeline management and development & execution of specific UK Tier 1 global fronting and multinational sales marketing and communications strategies.Ensure that all service level standards and performance metrics are met on the assigned portfolio and improve multinational client experience.Manage and be accountable for all compliance elements of assigned portfolio of global fronting programs.Ensure the team adhere to Multinational audit and controls procedures and global fronting underwriting guidelines.Support Legal Counsel and Credit Risk Officers securing the requirements until these are satisfied.Support ERM and the Credit Risk Officers in the storage/release of security instruments.Oversee review of all collateral run off requests for UK.Support the execution of the Multinational strategy across the teams assigned portfolio and prospects/pipeline and establish and execute a regular cadence of communication with key stakeholders in product and distribution.Help identify support and contribute to internal and external strategies that align our product offerings and grow AIGs global fronted multinational business.Provide support to multinational growth strategies business development thought leadership and training as appropriate.Support the Multinational transformation agenda and own agreed deliverables for UK Multinational.What youll need to succeed:Strong people leader with the ability to attract engage retain and develop a high performing teamInsurance experience in a client & broker facing roleClient focused with significant experience dealing with senior client personnel risk managers and client board level representatives as well as senior colleagues including Executive Leadership.Strong technical knowledge of multinational programs with an in depth knowledge of territorial issues and the systems and processes that support multinational business.Captive Reinsurance/ Global Fronting experience requiredAbility to handle multiple priorities organize work and meet tight deadlines and service standards.Ability to identify operational improvements and gain technical knowledge and experience to carry out those improvements.#LI-AIGAt AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWere committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .Functional Area:UW - UnderwritingAIG Europe S.A. (U.K. Branch) & American International Group UK LtdRequired Experience:IC Key Skills Office Manager Experience,Microsoft Office,Management Experience,QuickBooks,Accounting,Office Experience,Dental Office Experience,Payroll,Administrative Experience,Eaglesoft,Human Resources,Bookkeeping Employment Type : Full-Time Experience: years Vacancy: 1