Junior Technical Support Analyst

2 weeks ago


Oxford, United Kingdom LTS Resourcing LTD Full time

Our client is a well-established Global organisation urgently seeking an onsite Junior Technical Support Analyst to join their team on a permanent basis.

As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.

Key responsibilities as the Junior Technical Support Analyst include but not limited to:

  • Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate.
  • Primary point for site-based IT issues escalated by the global service desk. Provide equivalent support to other offices in region.
  • Develop and maintain excellent and professional relationships with users; with an emphasis on service delivery offering advice and support to become a trusted point of contact.
  • Carry out duties to ensure compliance with policies, standards and procedures (operational, legal, regulatory) in accordance with governance mandates.
  • Produce updates and information on system issues, root cause and resolutions and make them available to management, as requested.
  • Deliver tasks and project work packages as needed.

Key skills & experience required as Junior Technical Support Analyst:

  • 1+ years’ experience in Desktop Support Engineer / Modern Workplace /End User Support.
  • A good understanding of Windows-based computer systems, enterprise connectivity, Microsoft applications across a global organisation with on-premises and cloud-based services.
  • Technical administration of Microsoft end user: Windows desktop and server (AD, DNS, DHCP), Office desktop apps, Office365.
  • Office Audio-visual and printing.


  • Oxford, United Kingdom Corriculo Ltd Full time

    **Customer Support, Junior Support Analyst, 1st Line Support** Are you looking for an entry level role into IT? Do you have previous experience providing high-level customer service? Then this could be for you! We’re looking for a 1st line Support Analyst to join a thriving manufacturing company based in North Oxfordshire. This is a great role, either...


  • Oxford, United Kingdom Unipart Logistics Full time

    **Location**: Cowley, Oxfordshire **Contract Type**: Permanent **Hours**: Full Time, 40 per week Monday - Friday **Salary**:£25,000 per annum **Benefits**: 22 days holiday plus bank holidays, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme. About the Role: Relationships mean everything to us, and this...


  • Oxford, United Kingdom IT Stars Recruitment Full time

    As a Junior Technical Consultant, you will be working as part of our clients consulting team delivering a wide range of technical projects to their clients. The ideal candidate will enjoy being involved in a wide variety of projects, combining technical and consultancy skills. Must be degree educated (STEM subjects) and involve some kind of programming in...


  • Oxford, United Kingdom IT Stars Recruitment Full time

    As a Junior Technical Consultant, you will be working as part of our clients consulting team delivering a wide range of technical projects to their clients. The ideal candidate will enjoy being involved in a wide variety of projects, combining technical and consultancy skills. Must be degree educated (STEM subjects) and involve some kind of programming in...


  • Oxford, United Kingdom IT Stars Recruitment Full time

    As a Junior Technical Consultant, you will be working as part of our clients consulting team delivering a wide range of technical projects to their clients.The ideal candidate will enjoy being involved in a wide variety of projects, combining technical and consultancy skills. Must be degree educated (STEM subjects) and involve some kind of programming in...

  • Support Analyst

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Department/Division/Faculty: Student Systems, Academic Administration DivisionThe University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a...


  • Oxford, Oxfordshire, United Kingdom IT Stars Recruitment Full time

    As a Junior Technical Consultant, you will be working as part of our clients consulting team delivering a wide range of technical projects to their clients. The ideal candidate will enjoy being involved in a wide variety of projects, combining technical and consultancy skills. Must be degree educated (STEM subjects) and involve some kind of programming in...


  • Oxford, United Kingdom Corriculo Ltd Full time

    **Support Analyst, 2nd line, Desktop, Server** **The Role** Working in a sector that is truly rewarding, the Support Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties.Covering 2nd linesupport as a point of escalation from the...

  • Support Analyst

    2 weeks ago


    Oxford, United Kingdom SYSTEM C HEALTHCARE LIMITED Full time

    About System CAt System C, we create software that helps drive 21st century health and social care in the UK. Using leading-edge technology and data, our systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters.What will I be doing?As a Support Analyst you will provide expert...

  • IT Analyst

    3 weeks ago


    Oxford, United Kingdom University of Oxford Full time

    We have an exciting opportunity for an IT Analyst to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As an IT Analyst, you will play an important role in providing advanced technical assistance to end-users based across the NDORMS institutes: Botnar Research Centre, Kennedy Institute of Rheumatology,...


  • Oxford, United Kingdom ITonlinelearning Full time

    Please note this is a training course and fees apply*What is the Business Analysis Placement Programme?Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.This programme does involve a financial...

  • IT Analyst

    3 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    We have an exciting opportunity for an IT Analyst to join the IT team to help play a crucial part in supporting its valuable research and teaching activities. As an IT Analyst, you will play an important role in providing advanced technical assistance to end-users based across the NDORMS institutes: Botnar Research Centre, Kennedy Institute of Rheumatology,...


  • Oxford, United Kingdom Rebellion Full time

    We want you to** #JOINTHEREBELLION!** For 30 years we’ve been creating incredible video games at our multiple studios, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We operate across multiple UK...


  • Oxford, Oxfordshire, United Kingdom Oxford Instruments Plc Full time

    At Oxford Instruments, we enable the world's leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen's Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest...

  • Snr QC Analyst

    15 hours ago


    Oxford, United Kingdom Proclinical Staffing Full time

    Proclinical is working closely with a biotechnology company who is seeking a dedicated Senior Quality Control (QC) Analyst. This role involves performing QC testing in accordance with Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP). The successful candidate will also oversee the work of junior QC staff, assist in managing...

  • Support Analyst

    4 weeks ago


    Oxford, United Kingdom University of Oxford Full time

    Department/Division/Faculty: Student Systems, Academic Administration Division The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a...

  • Snr QC Analyst

    2 weeks ago


    Oxford, United Kingdom Proclinical Staffing-PJP Full time

    Proclinical is working closely with a biotechnology company who is seeking a dedicated Senior Quality Control (QC) Analyst. This role involves performing QC testing in accordance with Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP). The successful candidate will also oversee the work of junior QC staff, assist in managing...

  • Snr QC Analyst

    2 weeks ago


    Oxford, United Kingdom Proclinical Staffing Full time

    Proclinical is working closely with a biotechnology company who is seeking a dedicated Senior Quality Control (QC) Analyst. This role involves performing QC testing in accordance with Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP). The successful candidate will also oversee the work of junior QC staff, assist in managing...


  • Oxford, United Kingdom Corriculo Ltd Full time

    **IT Support Analyst, Support Engineer, 1st / 2nd Line** A rare and exciting opportunity has arisen for an IT Support Analyst / Support Engineer to join an Oxfordshire based R&D company. This pioneering organisation are working to develop a sustainable product that will have an enormous impact on society, benefitingthe environment and paving the way to a...

  • Snr QC Analyst

    6 days ago


    Oxford, United Kingdom Proclinical Staffing Full time

    Proclinical is working closely with a biotechnology company who is seeking a dedicated Senior Quality Control (QC) Analyst. This role involves performing QC testing in accordance with Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP). The successful candidate will also oversee the work of junior QC staff, assist in managing...