Control Room Operative

4 weeks ago

Liverpool, United Kingdom The ACC Liverpool Group Full time

The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel.

Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, including the Eurovision Song Contest last year and in 2024, we have recently hosted the Labour Party Conference, in addition to a packed programme of entertainment and business events.

Company Benefits

We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:

  • An enhanced holiday scheme, starting with 24 days plus bank holidays, which increases with length of service
  • An excellent local government pension scheme, whereby employer contribution is currently set at 14.1%
  • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts
  • Enhanced maternity, paternity and adoption leave schemes
  • An excellent occupational sick pay scheme
  • Free onsite parking right in the heart of the city centre
  • Employee Reward Platform
  • Agile working and flexi time policies, where appropriate and in line with business needs
  • A dedicated wellbeing strategy to support staff when at work
  • 30 Qualified Mental Health First Aiders on site

The ACC Liverpool Group is a place where you can truly make a difference.

Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:

  • Disability Confident Employer
  • Member of the Fair Employment Charter
  • Real Living Wage employer
  • Social value impact plan - last year we contributed over £6.4m
  • Green Meeting’s Gold Standard
  • Sustainability Strategy
  • Positively influencing biodiversity – we have 3 beehives on our campus grounds
  • Carbon Neutral Campus
  • Accessibility Strategy
  • AccessAble Guide

An exciting opportunity has arisen for an experienced Control Room Operative, (for clarity, internally this position will be known as a Security Officer), on a permanent full-time basis.

The Successful candidate will contribute to the safety and security of The ACC Liverpool Group premises, staff, guests, and visitors.

You will be responsible for monitoring and responding to security alarms, CCTV feeds, and other critical systems Security Control Room systems to ensure the safety and security of our Campus and our visitors.

We are looking to recruit a Security Officer to join our Security services team on permanent full-time basis. This role will be working a mixture of day and night shifts.

Main duties of this role include:

  • Operate, monitor, evaluate and maintain ACCL CCTV surveillance systems to ensure the safety and security of the ACCL Campus and all our visitors.
  • Maintain the integrity, accuracy and confidentiality of all information gained to ensure it is always secure by strict compliance with The ACC Liverpool Groups CCTV policy.
  • Be a key contributor to the Security Control Room and Incident management processes across ACC Liverpool.
  • Providing a high visibility presence around the ACC Liverpool Groups premises, to reassure guests and visitors and act as a deterrent to any hostile activity.
  • Assist with the daily management of our Incident Management software, HALO, maintaining accurate records of all Incidents and the actions taken.
  • Act as first respondent to any security, first aid or emergency that arises on The ACC Liverpool Group premises.

We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who:

  • Has the ability to perform duties safely on their own, using procedures and without direct supervision.
  • Is happy to work rotating shift patterns, 24/7, 365 days a year, including nights, weekends and holiday periods.
  • A willingness to learn and develop and show high level of commitment and professionalism.
  • Able to deal with urgent situations and difficult, sometime anxious, people under pressure.
  • Understands the basic Company Protocols with regard to Accidents and Incidents reporting

It is preferred that you hold a valid SIA licence (CCTV and Door supervisor) and an advanced First aid certificate.

If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story this could be just the job for you.

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position.

Closing Date: 1 November 2024

Interview Date: TBC

For further information, assistance, or to obtain information, please contact the People Team.

Equality, Diversity & Inclusion

The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

  • Control Room Operative

    5 months ago

    Liverpool, United Kingdom BM Stores Full time

    We are currently recruiting for a Control Room Operative at our Speke Distribution Centre. In this role, you will be responsible for analysing CCTV footage/monitoring & reporting store data/liaising with our Profit Protection team from our central control room. As this role involves working shifts between 6am and 7pm, 5 days a week (including weekends),...

  • Police Control Room Operative

    5 months ago

    Liverpool, United Kingdom Peel Ports Full time

    **Police Control Room Operative** Are you an experienced Control Room Operative looking to utilise your skills and experience in a new and different environment? Are you excited by the opportunity to join a team working in a vibrant maritime environment at one of the busiest ports in the UK supporting a small police team? **Your Role** We are seeking a...

  • Control Room Operative

    1 month ago

    Liverpool, United Kingdom CV-Library Full time

    The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel.  Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of...

  • Control Room Operative

    1 month ago

    Liverpool, United Kingdom Get Staffed Online Recruitment Full time

    Our client, The ACC Liverpool Group, operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of...

  • Games Master

    5 months ago

    Liverpool, United Kingdom Escape Room Full time

    **Job description** Games Master Applicants must be able to start work immediately. **What is a Games Master?** - Guests visit us to get locked in a themed room full of puzzles, riddles, secrets, and technology. It might be a prison room, office or even VR They get 60 minutes to try to escape. - The Games Master is there to help them along their...

  • Games Master

    5 months ago

    Liverpool, United Kingdom Escape Room Full time

    **Job description** Games Master Applicants must be able to start work immediately. **What is a Games Master?** - Guests visit us to get locked in a themed room full of puzzles, riddles, secrets, and technology. It might be a prison room, office or even VR They get 60 minutes to try to escape. - The Games Master is there to help them along their...

  • ACC Liverpool

    4 weeks ago

    Liverpool, United Kingdom Liverpool in Work Full time

    Details An exciting opportunity has arisen for an experienced Control Room Operative, (for clarity, internally this position will be known as a Security Officer), on a permanent full-time basis. The Successful candidate will contribute to the safety and security of The ACC Liverpool Group premises, staff, guests, and visitors. You will be responsible...

  • Cctv Control Room Operator

    5 months ago

    Liverpool, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services are seeking a confident and experienced Security Control Room Operator holding a current **CCTV SIA License and Door Supervisor SIA license** to provide security duties. This is a Day Shift Opportunity: 7:00-19:00 (4 on 4 off) Location: L3 9PP Full and ongoing training with a view to career development including opportunities to...

  • Control Room Operator

    5 months ago

    Liverpool, United Kingdom Samson Security & Facilities Full time

    At Samson Security, we pride ourselves on being at the forefront of such a diverse and demanding industry and one of the largest and most professional providers of security guarding services to the NHS, Housing Association and other clients. Our clients and their service users are at the heart of our decision making and as one of our security officers you...

  • Control Room Operator

    5 months ago

    Liverpool, United Kingdom Samson Security & Facilities Full time

    At Samson Security, we pride ourselves on being at the forefront of such a diverse and demanding industry and one of the largest and most professional providers of security guarding services to the NHS, Housing Association and other clients. Our clients and their service users are at the heart of our decision making and as one of our security officers you...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom OCS Full time

    **Job Reference: IS/MC/25-06/1214** **Job Title: Room Attendant** **Location: Site Based** **Site Address: 10 Chapel Street** **Postcode: L3 9AG** **Pay Rate: £11.50** **Hours per week: Variable Shift Rota - 10:00 - 15:00, 09:00 - 15:00 - 25 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom OCS Full time

    **Job Reference: IS/PB/29-04/1153** **Job Title: Room Attendant** **Location: Site Based** **Site Address: 10 Chapel Street, Liverpool** **Postcode: L3 9AG** **Pay Rate: £11.50** **Hours per week: Variable Shift Rota** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom OCS Full time

    **Job Reference: IS/PB/06-05/1157** **Job Title: Room Attendant** **Location: Site Based** **Site Address: 10 Chapel Street, Liverpool** **Postcode: L3 9AG** **Pay Rate: £11.50** **Hours per week: Saturday, Sunday - 10:00 - 15:00 - 15 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS...

  • Operative in Control Room

    2 weeks ago

    Liverpool, Liverpool, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    Our client operates a world-class waterfront event campus, featuring the M&S Bank Arena and Exhibition Centre Liverpool, as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel.As a leading player in showcasing Liverpool, they have successfully staged a wide array of national and international events, including the Eurovision Song...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom Staybridge Suites Liverpool Full time

    **Room Attendant - Staybridge Suites, Liverpool.** Our Housekeeping Team give the hotel the ‘wow’ factor. From the moment a guest walks into the hotel and through to their room the Housekeeping Team clean and service guest areas so everything is spotless and well-prepared. At Cycas Hospitality, we look for people who are dynamic, confident and...

  • Cctv Control Room Operator

    5 months ago

    Liverpool, United Kingdom DMS Full time

    This job will involve working in our in house CCTV monitoring station. Dealing with CCTV alarms, responding to incidents, dealing with client and employee queries via telephone calls. - Monitoring CCTV cameras on numerous locations throughout the North West - Polite and friendly telephone manner - Able to work as a team or a lone worker - Night shifts (12 -...

  • Cctv Control Room Operator

    5 months ago

    Liverpool, United Kingdom DMS Full time

    This job will involve working in our in house CCTV monitoring station. Dealing with CCTV alarms, responding to incidents, dealing with client and employee queries via telephone calls. - Monitoring CCTV cameras on numerous locations throughout the North West - Polite and friendly telephone manner - Able to work as a team or a lone worker - 14-28 hours per...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom Staybridge Suites Liverpool Full time

    **Housekeeping Assistant - Staybridge Suites, Liverpool.** Our Housekeeping Team give the hotel the ‘wow’ factor. From the moment a guest walks into the hotel and through to their room the Housekeeping Team clean and service guest areas so everything is spotless and well-prepared. At Cycas Hospitality, we look for people who are dynamic, confident and...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom Quest Liverpool City Centre Full time

    We are seeking a confident **Room Attendant** to become part of our team at _Quest Apartments Hotels, Liverpool_. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this is a part time position, 20 hours per week. As our **Room Attendant**, you will: - Responding to Housekeeping...

  • Room Attendant

    5 months ago

    Liverpool, United Kingdom Quest Liverpool City Centre Full time

    We are seeking a confident **Room Attendant** to become part of our team at _Quest Apartments Hotel, Liverpool_. Our properties operate 24/7; therefore, the department works on a rotating shift basis on a seven-day period. Please note this is a 30 hours a week position. As our **Room Attendant**, you will be: - Responding to Housekeeping requests required...