Membership Administrator

2 weeks ago

London, United Kingdom Australasian Recruitment Company Full time
MEMBERSHIP ADMINISTRATORThis is an exciting opportunity for a Appraisal Admin to join a leading medical membership organisation  This is a key administration role, working across the organization with the Managing Director, all Managers, corporate members, members and potential members.  MEMBERSHIP ADMINISTRATOR ROLE:
  • Generating regular reports on membership metrics, such as membership growth, retention rates, and revenue projections, and providing insights to inform decision-making
  • Working closely with the finance department to track membership subscriptions, process payments, and reconcile accounts receivable
  • Managing all membership finance systems
  • Efficiently managing office operations, ensuring smooth day-to-day running
  • Coordinating and maintaining staff rota, ensuring adequate coverage
  • Collaborating with other departments, such as Marketing, Events, and Revalidation to support initiatives that intersect with membership activities, such as event registration or member communications
  • Identifying opportunities for process improvements and efficiency gains in membership operations and implementing solutions to enhance the overall member experience
  • Compiling the annual journal, working alongside the editor
  • Assisting with undertaking special projects related to membership, such as launching new membership tiers, developing member benefit programs, or the introduction of a new membership management system
  • Acting as an advocate for members within the organisation, representing their interests and concerns to senior management and helping to ensure that their needs are addressed effectively
  • Fostering a sense of community among members by helping facilitate online forums for discussion and collaboration
MEMBERSHIP ADMINISTRATOR ESSENTIALS:
  • Minimum 1 year of sales/retention experience
  • Minimum1 year of customer service experience
  • Excellent attention to detail and communication skills
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

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