Principal Worldwide Sales Specialist, Amazon Connect, AWS Industries, EMEA

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential Do you have the business savvy Contact Center background and sales skills necessary to help position AWS as the cloud provider of choice for customers Do you love building new strategic and data-driven businessesThe AWS Specialist Team is made up of deep domain experts who work directly with customers to solve their most complex challenges. We are part of the Account Team responsible for account planning opportunity identification and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams strengthening the product roadmap.Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Join AWS Amazon Connect Specialist team as a Senior Sales SpecialistKey job responsibilities- Develop and implement strategic go-to-market approaches for AWS Amazon Connect services- Build trusted relationships with executive leadership across diverse customer organizations- Create compelling value propositions that address specific customer technology needs- Collaborate with global system integrators to deliver innovative customer projects - Co-develop state of the art product launch strategies with AWS product teamsA day in the life Your day will be dynamic and impactful focused on solving complex customer challenges. Youll engage with business leaders craft innovative technology strategies and collaborate across multiple teams to drive cloud adoption. Each interaction is an opportunity to showcase how AWS can transform contact center operations and unlock new potential for customers.About the teamWe are a passionate group of domain experts dedicated to helping customers reimagine their customer experience through cloud technology. Our team sits at the intersection of technical innovation and strategic business transformation working closely with global enterprises to design scalable secure contact center solutions.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying. Why AWSAmazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWere continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve. - Demonstrated expertise in sales go-to-market strategy or consulting- Strong contact center technology domain knowledge- Proficient in English communication- Ability to communicate effectively with technical and non-technical audiences- Proven track record advising technology strategies for executive leadership- Experience negotiating complex enterprise deals- Comprehensive understanding of cloud technologies- Expertise in public and hybrid cloud platforms- Demonstrated success in matrix sales environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.Required Experience:Staff IC Key Skills Business Development,Classroom Experience,Dayforce,Go,Cloud Computing,AWS,Teaching,Administrative Experience,Leadership Experience,negotiation,SAS,Data Analysis Skills Employment Type : Full-Time Experience: years Vacancy: 1