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Technical Product Specialist

1 month ago

London, Greater London, United Kingdom The Audio Programmer Full time

This is a remote position.

Technical Product Specialist Consumer Audio
Permanent full time
UK based with some travel

We are looking for a Technical Product Specialist to join a high end audio technology company and work with dealers distributors and highvalue customers to provide technical customer and product support.

This company are famous for their high quality high performance audio and cinema systems including custom installations and system set ups so this role is well suited to someone who loves to deliver amazing customer service and is passionate about optimising technologies to give the ultimate listener / viewer experience.

Its a varied role including technical product training product demonstrations customerfacing technical support and system design and specification.

Mixed working across home office and site visits to partners and customers.
Requirements
  • Handson and indepth technical knowledge of audio visual systems
  • Previous experience as a Product Specialist or Product Trainer or in technical or customer support for AV technologies or systems
  • Confident communicating with customers over the phone and in person
  • Able to communicate technical information both with product demos and for technical support
  • Passionate about high performance audio
  • Detailed understanding of networked audio custom audio or home cinema systems
  • Available for travel


Hands-on and in-depth technical knowledge of audio visual systems Previous experience as a Product Specialist or Product Trainer, or in technical or customer support for AV technologies or systems Confident communicating with customers over the phone and in person Able to communicate technical information both with product demos and for technical support Passionate about high performance audio Detailed understanding of networked audio, custom audio or home cinema systems Available for travel
Key Skills
Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy
Employment Type : Full Time
Experience: years
Vacancy: 1