Train Dispatcher

4 weeks ago


Swindon, United Kingdom Great Western Railway Full time

Are You Ready for a New Challenge?Do you have a passion for delivering exceptional customer service in a fast-paced environment? Are you calm under pressure, confident in decision-making, and ready to make a difference?Join Us as a Service Delivery AssistantWe're looking for enthusiastic individuals to ensure safe, on-time train departures and provide top-notch customer support at the station. If you're a self-starter with great communication skills and a can-do attitude, this could be the perfect role for youWhat You'll Do?Provide outstanding customer service and assistance.Ensure safe and timely train dispatch.Provide helpful information and assistance to customers.Prioritize the safety of customers, colleagues, and visitors.Keep the station clean and secure.Collaborate with teams to provide real-time information during disruptions.Enhance customer security through your strong visibility within the station.What We're Looking For?Strong team player, able to work independently.Excellent communication and basic numeracy skills.Computer literate and comfortable using apps.Working Pattern?The station operates from 05:00 to 01:00. You must be flexible to work shifts, including weekends and bank holidays. A parking permit will be provided for the East Car Park.What to Expect?After submitting your application, you'll complete an online Situational Judgement Test (recommended on a laptop/computer).Shortlisted candidates will be invited complete an online assessment - Train Dispatch Multi-Tasking Test (recommended on a laptop/computer).Successful candidates will be invited for a competency-based interview tentatively scheduled for the week commencing 15 December 2025. Successful applicants will need to pass a medical assessment, including a colour vision test and drug and alcohol screening, as well as a Basic DBS check.Full training will be provided, including a 3-week training programme in Swindon. About GWR?At GWR, we are proud to carry over 100 million passenger journeys every year to more than 275 stations across the South West, Wales and London. With some of the UK's newest trains and a commitment to exceptional service, we are transforming rail travel.We believe rail is more than just transport - it's a relaxing, efficient, and enjoyable experience. That's why we're looking for people who will help us revalue rail and make every journey special.Perks & Benefits?Health & Wellbeing: Health Cash Plan, health screenings, EAP, gym discounts.Lifestyle: Costco membership, bike scheme, retail discounts.Financial: Pension, share-saving schemes, payroll giving.Travel: Free GWR Travel pass. Discounted Friends and Family tickets, Eurostar, and European rail travel.Our Commitment to Inclusion?We all belong to GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion, and disability are valued, with zero tolerance for prejudice.We promote flexible working, review job roles for accessibility, and support colleagues in thriving. If you need adjustments due to a disability or neurodivergent condition, please let us know.Exceptional Individuals - NeurodiversityHealth Assured - NeurodiversityGWR has achieved its highest customer satisfaction in over 20 years - 92%, with record scores in comfort, service, and station experience. Join the team behind this success and help us raise the bar even higher


  • Dispatcher

    7 days ago


    Swindon, United Kingdom CVR LTD Full time

    A new vacancy has arisen in our Highworth branch for a dispatcher/controller in our busy 24hr breakdown control room. Duties include dispatching our recovery vehicles and technicians to accidents and breakdowns in Oxford, Wiltshire, and Gloucestershire. **The job role requires**: Good customer service, telephone skills & computer skills. Working well...


  • Swindon, Swindon, United Kingdom infinite Field Marketing Full time £30,000 - £60,000 per year

    Job Title: Warehouse & Logistics ManagerLocation: Swindon, infinite Groups Head OfficeSalary: £35,000Warehouse & Logistics Manager – Lead Our Operations to Success.As Warehouse & Logistics Manager at Infinite Group, you'll be central to our operations, ensuring efficient flow of goods for internal and external clients. This critical role requires a...

  • Night Controller

    5 days ago


    Swindon, United Kingdom CVR LTD Full time

    A new vacancy has arisen in our Highworth branch for a Night Controller in our busy 24hr breakdown control room. Duties include dispatching our recovery vehicles and technicians to accidents and breakdowns in Oxford, Wiltshire, and Gloucestershire. **The job role requires**: Good customer service, telephone skills & computer skills. Working well under...


  • Swindon, United Kingdom SSL Design & Fabrication Ltd Full time

    Due to recent expansion here at SSL we are currently seeking a general factory operative to assist with the day to day smooth running of our busy manufacturing shop floor. No experience is necessary, as full training will be given however we are looking for an individual who contains the following attributes - Able work well as part of a team, as well as...

  • Field Operative

    1 day ago


    Swindon, United Kingdom Ericsson Full time

    **About this opportunity** An exciting new opportunity to join our Field Operatives, **the role is based around the South Wales to Swindon area.** **What you will do** As a Field Operative you will attend on-site to identify and actively work to resolve network, system and related telecom and IT faults! You will quickly and efficiently close the majority...


  • Swindon, United Kingdom infinite Group Full time

    Driver/ Warehouse Operative A position has recently become available for a Driver/Warehouse Operative to join our busy team At infinite Logistics. This is a dual role which requires the applicant to perform in either role when required. Shift pattern Monday, Tuesday, Thursday, and Friday, 9:00 to 17:30 Wednesday 05:00 pick up Delivery from Headoffice to...


  • Swindon, United Kingdom Pertemps Swindon Full time

    Mechanical Assembly Operative Location: Swindon Pay: £13.50–£14.00 per hour DOE Hours: Mon–Thu 07:45–16:30, Fri 07:45–14:00 (every 3rd Fri until 16:00) We are looking for a proactive Mechanical Assembler to support both warehouse and production operations. This hands-on role includes mechanical assembly, fault diagnosis, pressure testing and...

  • Picker and Packer

    7 days ago


    Swindon, United Kingdom People Solutions Full time

    **Picker and Packer**: £11.50 - £11.50 per hour per hour SN5 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...


  • Swindon, United Kingdom People Solutions Full time

    **Transport Supervisor**: £29,900 - £29,900 per year per year SN3 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Swindon, United Kingdom Bondline Electronics Ltd Full time

    WAREHOUSE OPERATIVE Bondline is a friendly, family run business located in West Swindon. We are seeking an active, enthusiastic individual to join our rapidly growing business. **Duties**: - Picking & packing our range of different products for customer orders, with a high level of care and accuracy. - Booking and loading goods for dispatch. - Stock...