Customer Experience and Engagement Lead
3 weeks ago
Customer Experience and Engagement Lead Ashington Permanent 36,047 + car allowance Closing date: 5th of December About the Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team. In this role, you'll design and deliver a comprehensive engagement and scrutiny strategy that ensures our customers' voices are heard and acted upon. You'll work closely with diverse communities, removing barriers to involvement and enabling customers to influence the housing association's decisions. Responsibilities of the Customer Experience and Engagement Lead: Develop and implement engagement strategies using both traditional and digital channels. Create and manage digital tools such as surveys, polls, and online discussion groups. Organise community-based events and focus groups to reach diverse audiences. Share customer feedback and lived experiences with internal teams to drive service improvements. Ensure compliance with regulatory requirements and maintain TPAS accreditation. Promote positive relationships between residentsThe successful Customer Experience and Engagement Lead will have: Strong communication and active listening skills, with the ability to moderate conversations online and in person. Experience in qualitative research techniques and visual data storytelling. Excellent organisational skills and attention to detail. A proactive, empathetic appr...
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Customer Experience and Engagement Lead
7 days ago
Ashington, United Kingdom Sellick Partnership Full timeCustomer Experience and Engagement LeadAshington Permanent 36,047 + car allowance Closing date: 5th of December About the Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team. In this role, you'll design and deliver a comprehensive engagement and scrutiny strategy that ensures our customers' voices are...
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Customer Experience and Engagement Lead
24 hours ago
Ashington, United Kingdom Sellick Partnership Full timeCustomer Experience and Engagement Lead Ashington Permanent 36,047 + car allowance Closing date: 5th of December About the Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team. In this role, you'll design and deliver a comprehensive engagement and scrutiny strategy that ensures our customers'...
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Customer Experience and Engagement Lead
7 days ago
Ashington, United Kingdom Sellick Partnership Full timeCustomer Experience and Engagement LeadAshington Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Permanent 36,047 + car allowance Closing date: 5th of December About the Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team....
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Customer Experience and Engagement Lead
2 weeks ago
Ashington, United Kingdom Sellick Partnership Full timeJob DescriptionCustomer Experience and Engagement LeadAshingtonPermanent 36,047 + car allowance Closing date: 5th of DecemberAbout the RoleWe're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team. In this role, you'll design and deliver a comprehensive engagement and scrutiny strategy that ensures our customers'...
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Customer Experience and Engagement Lead
2 weeks ago
Ashington, United Kingdom Sellick Partnership Full timeCustomer Experience and Engagement LeadAshington Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Permanent 36,047 + car allowance Closing date: 5th of December About the Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team....
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Customer Experience and Engagement Lead
2 weeks ago
Ashington, United Kingdom German Villarreal, Financial Advisor Full timeCustomer Experience and Engagement Lead Location: Ashington, England, United Kingdom Salary: 36,047 £ plus car allowance Employment Type: Full-time (Permanent) Closing Date: 5 December 2025 About The Role We're looking for a passionate and proactive Customer Experience and Engagement Lead to join our team. In this role, you will design and deliver a...
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Resident Experience
2 weeks ago
Ashington, United Kingdom Sellick Partnership Full timeA leading housing association in Ashington is seeking a passionate Customer Experience and Engagement Lead to design and deliver strategies that ensure customer voices influence decisions. Responsibilities include developing engagement strategies and creating digital tools for feedback collection. The ideal candidate should possess strong communication...
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Customer Engagement
5 days ago
Ashington, United Kingdom Bernicia Group Full time**Customer Engagement and Scrutiny Lead** **Location**: Ashington or Durham **Contract**: Permanent **Hours**: 37 per week **Salary**: £36,047 per annum (inclusive of car allowance) **Closing Date: 5pm, 9th May 2025** Are you passionate about involving customers to help shape decision-making and business strategy, by creating diverse and inclusive...
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Customer Engagement and Scrutiny Lead
2 weeks ago
Ashington, United Kingdom Bernicia Full time £35,000Customer Engagement and Scrutiny Lead When registering to this job board you will be redirected to the online application form.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Please ensure that this is completed in full in order that your application can be reviewed.Customer...
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Customer Engagement and Scrutiny Lead
2 weeks ago
Ashington, United Kingdom Praneeth Projects Full time1 week ago Be among the first 25 applicants When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer Engagement and Scrutiny Lead Location: AshingtonContract: PermanentHours: 37 per weekSalary: £36,047 per annum (inclusive...
