Customer Service Support

2 weeks ago


Lea Marston, United Kingdom Pertemps Tamworth Full time

Customer Service Support  Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment. Hours: Monday - Friday, between the hours of 7am - 6pm Payrate: £11.44phLocation: Coleshill The Benefits to work for such a prestigious business are: -Long term employment with the chance to progressFull induction and training within a Team settingFree Parking along with free tea & CoffeeTeam Building exercises and events (Summer BBQ, organised by the staff social committee )30 Days annual leave P/R once on a permanent contractOnce permanent you have the chance to earn extra money with overtimeRelaxed Dress code in a vibrant and bustling office. The key responsibilities within the role: -  Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA'sWorking with a large number of clients and logging ordersProviding first class customer service to internal and external clientsWorking within agreed timescalesLiaising with depot operations in order to problem solve queriesDaily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues We are looking for: - Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.Experience in a Customer service (face to face & office based) Apply now or call Pertemps Tamworth for an immediate review on (phone number removed)



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