Export Customer Service Apprentice

1 week ago


Worcestershire, United Kingdom Sika AG Full time

About the RoleAs an Export Customer Service Apprentice youll play a vital role in supporting our international customer base. Working within our dynamic Export Customer Service team youll gain hands-on experience in managing customer orders coordinating logistics and ensuring exceptional service delivery across global markets.This is a fantastic opportunity to kickstart your career in international trade and customer service while working towards a nationally recognised qualification.What Youll Be DoingProcessing and managing export customer orders from entry through to deliveryCreating Export documentation for international shipmentsLiaising with internal departments our manufacturing sites across the UK and external logistics providersHelping resolve customer queries and ensuring timely communicationTaking responsibility for a set Customer base building strong relationships and demonstrating our commitment to delivering an exceptional customer experienceLearning about export compliance and international trade regulationsWhat Youll GainA structured apprenticeship programme with on-the-job training and a recognised qualification in Customer ServiceExposure to global markets and international business operationsDevelopment of communication problem-solving and organisational skillsA supportive team environment with a dedicated mentor and line managerIn addition you will be an integral member of a supportive and welcoming team who will there every step of the way. Qualifications : What Were Looking ForGreat admin skills a strong eye for detail and accuracy as well as a great work ethicA proactive and enthusiastic attitude with a willingness to learnStrong communication and interpersonal skillsInterest in international business and customer serviceAbility to collaborate and work in a teamGCSEs (or equivalent) in English and MathsAdditional Information : The PerksCompetitive apprentice salary and benefits packageCareer development pathways within SikaPotential for a permanent role upon successful completionRemote Work : NoEmployment Type : Full-time Key Skills Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking Experience: years Vacancy: 1



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