Collections & Arrears Specialist

2 months ago


Letchworth Garden City, United Kingdom Davies Talent Solutions Full time
Are you someone keen make a difference in a challenging environment? Our client is one of the UK's fastest growing challenger banks, seeking a Collections and Arrears Specialist to join their team. Our client is a specialist business lender, and one of the UK's fastest growing start-up banking operations. They are seeking an indivisdual with experience in commerical collections and arrears to help them grow their team. Your Role: 
  • Identify and support the Bank’s customers who fall into arrears and show early warning signs of distressed debt
  • Support the management of relevant cases on the Banks Watchlist to reach a positive outcome for the customer and the Bank
  • Supporting customers with short term payment difficulties using forbearance strategies which are in the best interests of our customers where appropriate, overseeing the lifecycle of these forbearance agreements and raising any issues that are identified
  • Support the management of all cases where the appointment of an LPA Receiver or Administrator is likely (two consecutive periods of arrears without reasonable explanation within a 6-month period) by agreeing repayment strategies and liaising closely with the Recoveries team
Your essential skills: 
  • Experience within Financial Services.
  • Experience in dealing with Solicitors and Insolvency Practitioners. [Collections only]
  • Understanding of and expertise in Treating Customers Fairly
  • Understanding of and expertise in dealing with vulnerable lending customers.
  • Strong interpersonal and communication skills.
  • Ability to multi-task and coordinate a heavy workload with colleagues.
Company Benefits: 
  • Generous holiday allowance
  • 10% employer pension contribution
  • Annual Bonus Scheme (Discretionary)
  • Hybrid Working Environment
  • Private Health & Dental Insurance 
  • Employee Assistance Programme
  • Cycle2workscheme
  • Menopause Plan
  • Emergency Office Sanitary Wear (in female toilets)
  • Birthday leave
  • 3 days Paid Carers leave (after 3 months)
  • Yearly Health Assessments
  • Loan Schemes (interest free loan and travel loan)
  • Annual Flu Vaccinations
  • Occupational Sick Pay
  • Income Protection Insurance
  • Enhanced Maternity / Paternity leave pay
  • One off equipment fee for Hybrid Working Environment (£100).
  • Charity Day
If you'd like to take the next step in your career, please apply with your full CV
  • Property Bookkeeper

    1 month ago


    Garden Suburb, United Kingdom CV-Library Full time

    GALENT are exclusively recruiting for an exciting opportunity as a Property Bookkeeper & Client Accounts Specialist within the property management industry based in East Finchley, London. Environment and benefits: This is a fast-paced and dynamic property-focused business, offering a competitive salary between £34,000 - £40,000 depending on...


  • City, United Kingdom Ashberry Recruitment Remote Work Freelance Full time

    Ashberry Recruitment are currently looking for Casual Housing Night Support Workers to work in the Manchester area, on an ongoing basis. As a Housing Night Support Worker, you will be providing resettlement support to clients within a hostel environment. Some of your duties and responsibilities will be as follows: - Carrying out client needs and risk...


  • City, United Kingdom Ashberry Recruitment Remote Work Freelance Full time

    Ashberry Recruitment are currently looking for Casual Housing Support Workers to work in the Manchester area, on an ongoing basis. As a Housing Support Worker, you will be providing resettlement support to clients within a hostel environment. Some of your duties and responsibilities will be as follows: - Carrying out client needs and risk assessment for...

  • Income Officer

    4 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Sanctuary Group Full time

    Job Title: Income Officer - Local Operations SpecialistSanctuary Group is seeking an experienced Income Officer - Local Operations Specialist to join our East Income team, based in Welwyn Garden City. The successful candidate will be responsible for delivering a high-quality income service that meets the identified needs of our customers and ensures the...


  • Letchworth, United Kingdom settle Full time

    We’re settle, a resident-focused housing association. Working in communities across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire, we provide more than 23,000 residents in over 10,000 households with a place to call home. There is something special about working here. It’s in the values that shape us and the people that make us -...


  • Welwyn Garden City, Hertfordshire, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board (468) Full time

    About the RoleWe are seeking a highly skilled Technical Procurement Specialist to join our team at NHS Hertfordshire and West Essex Integrated Care Board (ICB). As a key member of our Digital Transformation team, you will play a crucial role in supporting our ambitious plans for sharing digital records across the Hertfordshire and West Essex Integrated Care...

  • Income Officer

    4 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Sanctuary Group Full time

    Sanctuary Group is seeking a highly skilled Income Officer - Local Operations Specialist to join our East Income team in Welwyn Garden City. The successful candidate will be responsible for delivering a high-quality income service that meets the needs of our customers and ensures the effective collection of revenues in accordance with our Income Services...


  • Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full time

    Job Title: IT Infrastructure and Network SpecialistAbout the Role:We are seeking an experienced IT Infrastructure and Network Specialist to join our Infrastructure Team at PayPoint plc. As an IT Infrastructure and Network Specialist, you will play a key role in driving stability and improvements to our PayPoint IT Infrastructure while we continue to push...

  • Technical Specialist

    5 months ago


    Welwyn Garden City, United Kingdom Axalta Coat. Sys. UK Full time

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...


  • Welwyn Garden City, Hertfordshire, United Kingdom Tag Full time

    Job DescriptionRole OverviewThe Creative Solutions Specialist plays a vital role in developing innovative design solutions for customer materials through both print and digital media.This individual will work closely with clients and project management teams to understand business needs and formulate forward-thinking concepts for multimedia campaigns.Key...


  • Welwyn Garden City, Hertfordshire, United Kingdom Madisons Recruitment Ltd Full time

    Job Title: Air Conditioning SpecialistWe are seeking an experienced Air Conditioning Specialist to join our team at Madisons Recruitment Ltd. The ideal candidate will have a strong background in HVAC engineering and be able to work independently on a variety of projects.Key Responsibilities:* Maintenance, repairs, and service of air conditioning and...


  • Welwyn Garden City, Hertfordshire, United Kingdom Roche Full time

    About the PositionWe are seeking a skilled Procurement Contract Specialist to join our team at Roche.The successful candidate will play a key role in delivering contracting support, solutions, and efficiencies to internal business customers across Roche.As a Contract Negotiation Expert, you will use your specialized knowledge and expertise in contracting and...


  • Welwyn Garden City, Hertfordshire, United Kingdom Axalta Full time

    Job Summary:Axalta is seeking a skilled Technical Service Specialist to join our team in Welwyn Garden City, UK. As a Technical Service Specialist, you will provide expert guidance to body shops and dealers in the automotive industry, ensuring they are equipped to meet customer demands.Key Responsibilities:Technical Training and Support: Provide expert...

  • Showroom Manager

    5 months ago


    Letchworth Garden City, United Kingdom HSL Chairs Full time

    Letchworth, Hertfordshire, United Kingdom Permanent £0.00 to £0.00 Showroom Manager Location Arden Press House, Pixmore Ave, Letchworth Garden City SG6 1LJ Hours Full Time 35 hours per week, permanent Salary £25,586.50 per annum A day in the life of an HSL Showroom Manager Showroom Manager is responsible for the delivery of...


  • Welwyn Garden City, Hertfordshire, United Kingdom Axalta Full time

    Job Summary:Axalta is seeking a highly skilled Technical Service Specialist to join our team in Welwyn Garden City, UK. As a Technical Service Specialist, you will be responsible for providing expert guidance to body shops and dealers in the automotive industry, ensuring they are equipped to meet customer demands.Key Responsibilities:Technical Training and...


  • Welwyn Garden City, Hertfordshire, United Kingdom PayPoint plc Full time

    Job Title: IT Infrastructure and Network SpecialistJob Summary:We are seeking an experienced IT Infrastructure and Network Specialist to join our Infrastructure Team at PayPoint plc. The successful candidate will be responsible for ensuring the stability and improvements to our PayPoint IT Infrastructure while we continue to push forward with our next gen...


  • Welwyn Garden City, United Kingdom NHS Hertfordshire and West Essex Integrated Care Board (468) Full time

    Job summary A very exciting opportunity has arisen for a Technical Procurement Specialist to join us to support our ambitious plans for our Hertfordshire and West Essex ICS sharing of digital records. HWE ICB have agreed an ICS wide transformation project to support system recovery through patient centred care, interoperability and efficient...

  • Area Housing Manager

    1 month ago


    City of Westminster, United Kingdom CV-Library Full time

    Area Housing Manager Westminster Work with the Head of Housing to ensure the Housing Management Service operates efficiently and effectively to provide services to residents. Be responsible for the operational management of housing services within a designated geographical area. You will lead a team of housing officers and support staff, ensuring high...

  • Driver

    6 months ago


    Welwyn Garden City, United Kingdom AMT Vehicle Rental Full time

    **Vehicle Rental Driver - Job Summary** Would you like to join one of the most prestigious, independent car rental companies in the UK, an expanding organisation, where there are real opportunities to progress your career? AMT Vehicle Rental offer luxury and specialist vehicles, including well-known brands such as, Bentley, Mercedes Benz, Jaguar, Porsche,...


  • Welwyn Garden City, Hertfordshire, United Kingdom Axalta Full time

    Job Summary:We are seeking a highly skilled Technical Service Specialist to join our team at Axalta. As a key member of our technical support team, you will be responsible for providing expert guidance to body shops and dealers in the automotive industry.Key Responsibilities:Technical Training and Support: Provide expert guidance to body shops and dealers in...