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Linen Porter

Reporting to -Head of Styling

Department - Housekeeping

Hours - Casual hours

Escapade Silverstone

Escapade Silverstone is not just a place, it's a passion. Born from a love of motorsport, we are a next-generation lifestyle experience, dedicated to celebrating the iconic heritage of Silverstone and the thrill of British and international racing.

With modern trackside short-term accommodation and a performance-led clubhouse to enjoy up-close viewing of top-level racing, dining, and wellness, we have created a space which seamlessly merges hospitality and motorsport in an original way, right on the edge of the Silverstone racetrack.

JOB PURPOSE

The EscapadeLinen Porter plays a crucial role in ensuring the smooth and efficient operation of the housekeeping department. Reporting to the Head of Styling your primary responsibility is to manage the supply, distribution, and collection of linens, ensuring that all areas have an adequate supply of clean and quality linens, contributing to a clean and comfortable environment for guests.

KEY RESPONSIBILITIES

To create and implement a best-in-class and award-winning guest experience through:

• Linen Management:Maintain an organized linen storage area, keeping linens clean, organized, and easily accessible. Manage the distribution of linens to the various departments, including guest rooms, dining areas, and any other designated locations.

• Linen Collection:Collect used linens from various departments or areas, including guest rooms, housekeeping carts, and common spaces. Ensure all collected linens are stored for proper laundry processing.

• Laundry Coordination:Coordinate the transportation of soiled linens to the laundry facility and the delivery of clean linens back to the property. Monitor and maintain the condition of linens, reporting any damaged or worn items for replacement.

• Inventory Control:Keep track of linen inventory levels and assist in maintaining adequate stock levels.Report low inventory levels and assist in the ordering and receiving of new linens.

• Equipment Care:Maintain and clean linen carts, bins, and other equipment used in the linen management process.Report any equipment issues or malfunctions for prompt repair or replacement.

• Safety and Compliance:Follow proper safety and sanitation procedures to ensure a safe working environment.Adhere to all company policies and regulations, including those related to linen handling and safety.

• Sustainability: To promote, implant and act with the sustainability initiatives as directed by EscapadeSilverstone

The above is a high-level summary of duties and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.

PERFORMANCE RESPONSIBILITIES

Our vision drives us, we live by our brand pillars, and were motivated to achieve industry-leading and award-winning results.?

Our vision -To become a world leader in redefining lifestyle living, setting new standards in motorsport-inspired hospitality and immersive leisure

Our brand pillars Were the Ultimate Hosts who share our guests passions, were switched on to their needs, we make their stays effortless, they get our finest performance every time. Were the Complete Connoisseur inspired by innovation, champions of excellence, we take pride in our presentation and our guests appreciate our constant quality. Were the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody the brand values and guests know theyre in safe hands.

Values - Rooted in a passion for motorsport, a dedication to precision, and a commitment to responsible and inclusive hospitality. We push boundaries, embrace the unexpected, and create unforgettable moments. We value sustainability and community, and aim for a positive impact on both our natural environment and the people we serve. Were the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody our brand values and guests know theyre in safe hands.?

KEY RELATIONSHIPS

• Escapade Silverstone Guests

• Escapade Silverstone Management and Staff

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

• Experience in a 4-star or 5-star hotel or any other lifestyle/ distinctive brand is desirable but not required

• A strong,yet positive guest service style

• Organized and ability to work within the team or on their own

• Strong interpersonal skills

• A good command of the English language is desirable. Additional languages are advantageous

• Maintains impeccable personal grooming standards while radiating an aura of elegance and refinement

• Full clean UK driving licence is desirable

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