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Associate Project Manager
1 month ago
Associate Project Manager - Ireland, Dublin Hybrid
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
ICON plc provides outsourced services to pharmaceutical, biotechnology, medical device, and government and public health organizations, advancing clinical research from molecule to medicine.
With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
The Role:
As an Associate Project Manager, Laboratory, you will ensure client satisfaction by acting as the Client's contact in all matters regarding ICON Central Laboratories services, including the setup and day-to-day management of studies.
- Act as the sponsor's contact person in all matters regarding our central laboratory services, liaising with Sponsors, Physicians, CRA, and CRO representatives and the ICON internal departments.
- Review newly assigned protocols and Amendments. Coordinate and manage the completion of the Clinical Laboratory Worksheet (CLW) and communicate information as required to other departments within ICON Laboratories.
- Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study Project Management Plan.
- Ensure adherence to the protocol-specific monitoring plan. Maintain clinical study-specific files and ensure that all appropriate documents are properly maintained and archived at study closure.
- Provide Sponsors with study management reports as required and agreed. Provide clients with support on ICOLabs and iSite systems.
- Proactively monitor study budget through monitoring of Protocol Tracking reports and other tools provided.
- Regularly use the PM Dashboard to help monitor study progress and communicate to Sponsors in a timely manner if issues identified may require further investigation.
- Set the timelines for and monitor the progress of shipment requests for storage samples and verify data.
- Attend and represent ICON at Sponsor Investigator Meetings, Kick-Off Meetings, Bid Defences, or Face to Face Governance meetings.
- Serve as a leader, mentor, and consultant to more junior team members in resolving issues or questions as they arise.
- Serve as a gateway for escalation of PM issues to PM Manager and Senior/Executive Management.
To be successful in the role, you will ideally have:
- Experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life sciences related organization.
- Prior relevant experience successfully performing a role similar to Project Management in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture.
- Previous experience in providing technical services for multiple clinical trials, including Presentation at Investigator Meetings, Implementation of protocol amendments, Completion of Laboratory Configurations, Trial reconciliations, and Participation in sponsor/regulatory audits.
- Bachelor's degree or local equivalent in Science, Business, or related Field and/or an alternative combination of experience, education, and training.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities, and quality of our people. That's why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises an excellent level of base pay, a wide range of variable pay, and recognition programs. Additionally, our best-in-class employee benefits, supportive policies, and wellbeing initiatives are tailored to support you and your family at all stages of your career.
ICON, including subsidiaries, is an equal opportunity and inclusive employer committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits designed to be competitive within each country and focused on well-being and work-life balance opportunities for you and your family.
- Various annual leave entitlements.
- A range of health insurance offerings to suit you and your family's needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
- Life assurance.
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative, which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we've done to become a more inclusive organization. We're dedicated to providing an inclusive and accessible environment for all candidates.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply.
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