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Customer Engagement Administrator

4 months ago

Chelmsford, United Kingdom Huntress Full time

Customer Engagement Administrator

We are supporting a growing company based in Chelmsford who are recruiting for a hybrid working, full-time Customer Support Administrator.

The hours are Monday - Friday, 8:30am - 5pm and with a salary of circa £25,000.

Hybrid working will consist of a minimum of 2 days in the office. Benefits will include 24 days annual leave and a health care and pension scheme on completion of a 3-month successful probation.

Duties will include but not be limited to:

  • Provide support to clients and contractors including generating quotes and following up orders
  • Discuss future projects with clients to identify chances of increasing sales and building long-term relationships
  • Accurately update and maintain client details and records on the CRM system
  • Manage purchase and sub-contract orders
  • Follow up calls when required

Candidate requirements:

  • Previous administrative and customer service experience in a similar role
  • Good use of MS Packages
  • Great attention to detail and an excellent communicator

To be successful you will need to be a strong communicator with a positive, can-do attitude. You will play a crucial role in this company and team, while supporting a loyal customer base. If you can learn quickly and adapt well to process and system changes, while recognising business opportunities then click apply now to hear more

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.