Social Media Editor

1 month ago

London, United Kingdom Maybourne Full time

Maybourne


Social Media Editor (Maternity Cover)


We are seeking an exceptional Social Media Editor to join the Maybourne PR & Communications team.


Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Emory, The Maybourne Beverly Hills and The Maybourne Riviera – some of the world's most renowned hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.


The Social Media Editor is an exciting new role in the dynamic and fast paced Communications team. This role is a unique opportunity for an energetic, creative individual to work for Maybourne and therefore across some of the world’s most iconic hotels.


As a Social Media Editor you will be supporting the Global Head of Communications, the Social Media Editor across all Maybourne properties with a focus on hotels mainly located in London, creating an exciting content in addition to managing the social media communities and achieve growth across our channels.


Main responsibilities of the Social Media Editor role include but are not limited to:


  • Manage dedicated social media pages with a seasonal calendar, including Facebook, Twitter, LinkedIn, TikTok and other social media platforms. This will be supported by Social Media Executive and overall Communications team.
  • Develop and execute strategy plans to coincide with the Communications strategy eg: Christmas Tree launches, retail etc.
  • You will lead on engagement with followers – responses to comments and messages – always keeping in mind the tone of each hotel with the support of the Social Media Coordinator.
  • You will be alert to any adverse comment and flag to the wider team in order to maintain the positive online reputation of the hotels.
  • You will keep a close eye on the social media landscape particularly within the luxury industries, applying knowledge to ensure that our approach is always fresh.
  • Reporting on follower growth across all channels, working with the Digital Marketing team on their wider analysis.
  • Staying familiar with current consumer trends and new social networks and tools to come up with innovative content ideas.
  • You will generate compelling and engaging social media content and manage a fast-paced and reactive schedule of regular updates.
  • Lead on content creation from beginning-to-end from capturing imagery yourself, to working with photographers on larger shoots. To produce content in line with the respective tones and personalities of each hotel which will inspire and compel followers.
  • Work with the Communications Team to create content plans whilst also having the instinct for spontaneous posts and capturing of ‘moments’.
  • Continual liaison with the various departments across the hotel - eg Events and Kitchen - in order to identify opportunities for content.
  • Ensure key events are supported through social media.
  • Live posting and post event content to allow followers to feel as if they were there.
  • Support the Communications team with influencer work helping to build relevant relationships for each hotel.
  • Develop and maintain relationships with key industry influencers


Successful candidates for our Social Media Editor opportunity will:


  • A positive can-do attitude; always willing to go the extra mile within a small and fast paced team.
  • A creative thinker with a strong aesthetic eye.
  • Excellent creative, copywriting, and oral communication skills.
  • A candidate with their finger on the pulse of London social life, cultural trends and luxury brands, able to identify which online discussions we should be exploring and which ones we shouldn’t.
  • A brand guardian who will live and breathe our hotels and whose passion is reflected in their work.
  • Have strong organisation skills and time management skills.
  • Monitor social trends and trending audio to support social media campaigns.
  • Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills, ability to work collaboratively in cross-functional teams.
  • Have a high standard of personal presentation with confident, professional and welcoming personality.
  • Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.


Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:


Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.


Health and Wellbeing Support

  • Subsidised monthly Podiatrist and/or Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.


Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.


Memorable experiences

  • Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.


*Terms and conditions apply to all benefits.

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