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Customer Service Advisor Hybrid

4 months ago

Leeds, United Kingdom Back 2 Work Complete Training Full time

We’re recruiting for Customer Service Advisors to work hybrid earning £11.44 per hour.Customer Service Advisor benefits: * Generous 9% employer pension contribution * 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) * 50% off home, motor and pet insurance * Free travel insurance and Green Flag breakdown cover * Additional optional Health and Dental insuranceTraining is included to prepare you for this roleCustomer Service Advisor role: * Supporting a customer to get their vehicle back to its pre-accident condition * Offer to have a customer’s vehicle repaired through our DLG Auto services centres * Provide the option of free hire car * Identify injuries caused by the incident and work with the Bodily Injury team if needed * Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance * Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards * Working 1 day a week in the officeCustomer Service Advisor pay:£11.44 per hour