Director's Support Manager

7 days ago

Blackpool, United Kingdom Department for Work and Pensions Full time
As a Director's Support for a busy and complex area of DWP Digital you will work with the Senior Leadership Team to provide an efficient and consistent service across the function.

Youll be expected to build a good understanding of the strategic priorities across the function and the various programmes of work, taking a keen interest and using that insight to plan and prioritise on behalf of the Senior Leadership Team.This understanding will help you to anticipate any issues before they arise.

Youll have responsibility for diary management to make sure that priority meetings and events take place and are aligned to strategic priorities.

Youll make sure that any member of the Senior Leadership Team you support is fully prepared for planned events i.e. meetings and has all the papers and briefings needed, arranging travel where appropriate and for any urgent unplanned requests; ensuring you have the wider knowledge to provide information at short notice.

Youll also have responsibility for a Senior Leader's daily inbox, acting as initial point of contact for all general enquiries and ensuring detailed requests are communicated in a timely manner, building and forming relationships quickly.

Youll act as secretariat for meetings, taking responsibility for capturing actions and ensuring they are regularly reviewed to a satisfactory conclusion.

Youll help develop and coordinate key messages and briefings to be delivered by understanding people priorities, whats happening across DWP and Digital, and within your functional area.

Person specification

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
  • *Lead Criteria: Demonstrable experience in providing support services to senior leaders including anticipating issues before they arise and responding to unplanned challenges.
  • Experience of supporting a large leadership team through co-ordination of the leadership team meetings and events.
  • Experience of building effective relationships including the ability to influence senior stakeholders in the support of business area outcomes and objectives.
  • Experience of managing conflicting demands and priorities whilst working in a high profile, fast paced environment, ensuring tasks are prioritised in line with strategic objectives.
  • Excellent communication skills with the ability to use varying methods of communication and evidence of summarising key messages and recording and tracking information.
  • Experience of working within a large Digital organisation and familiar with Agile ways of working and associated IT and collaboration skills required for this role, eg - Office365, Microsoft Word, Teams, Outlook, SharePoint, Loop.

*An initial sift may be conducted using the lead criteria stated above. Candidates who pass the initial sift will progress to a full sift.

If you would like to learn more about the role, please contact natalie.selby@dwp.gov.uk.

Benefits

  • An employer pension contribution of up to 28.97%
  • Annual leave rising up to 30 days, (based on your working pattern).
  • Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
  • Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
  • An inclusive and diverse environment with opportunities to join staff networks including: Womens Network, National Race Network, National Disability Network (THRIVE) and many more.

Salary Information

Pay for this role is from 35,711 to 36,545.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 1000 words. Further details around what this will entail are listed on the application form.

When giving details in your employment history and personal statement you should highlight your experience in line withessential criterialisted inthe Person Specification.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information
  • You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
  • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
  • If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.

Interviews will take place from late September 2024.

Sift and interview dates to be confirmed.

Further information:

Find out more about Working for DWP

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

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