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Estate Ranger
2 months ago
Estate Ranger Offering up to £25,000 per annum Located in Essex 12 Week Contract Onsite 8am - 4pm Key Responsibilities
- To work alongside colleagues to keep our estates and communal areas clear of hazards, obstructions and mess and manage workload so that jobs of an urgent nature are completed within target.
- To be mindful of any risks associated with customers in line with Customer Safety and safeguarding and report any concerns to the Senior Estate Ranger
- To ensure that customers receive a courteous and professional Ranger service
- Daily removal of fly tips and rubbish or arrange for removal in instances when you are unable to do this yourself.
- Help monitor estates and deal with issues as appropriate - this may involve highlighting problems or undertake necessary action to make safe/rectify as required.
- Help enforce clear corridor policy by removing items from communal areas in line with our Estates Policy.
- Grounds maintenance tasks in gardens and on estates.
- Gather information where required anti-social behaviour and present this information, this may include Court action.
- Identify and undertake / arrange rectification of potential hazards which require remedial action to make safe.
- Liaise and communicate effectively with tenants and residents to build positive relationships.
- Undertake duties and activities as directed by the Senior Estate Ranger and Estate Safety Managers
- Carry out additional training as and when required.
- Have a flexible approach to work including working occasional evenings and weekends.
Requirements
- Experience of working with the public and dealing with sensitive issues.
- Experience of carrying out manual tasks including basic DIY and gardening.
- Willingness to use smart phone or handheld device to complete work.
- Experience of delivering exceptional customer service.
- Good communication skills both written and verbal.
- Knowledge of Health and Safety, understanding of building maintenance, awareness of personal safety.
- Good communication skills, both verbal and written
- Excellent problem-solving skills.
- Awareness of Microsoft software including Outlook.
- A full current UK driving licence
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.