Digital Project Manager

DescriptionABOUT US SINE Digital is a global leader in media technology and insights for the live entertainment industry. With offices in London and New York we partner with world-class cultural institutions and global brands to drive digital and AI transformation delivering data-led marketing strategies that maximise ticket sales elevate brand awareness and deepen audience engagement.Our clients include many of the most iconic productions in the West End and on Broadway alongside some of the worlds foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House) Nederlander Theatres LW Theatres LW Tickets and The Royal Court.ABOUT THE ROLEWere seeking a proactive and organised Digital Project Manager to join SINEs UK theatre team. The Digital Project Manager plays a key role in ensuring the seamless delivery of SINEs digital marketing campaigns across theatre productions and live events. Working with clients such as Mamma Mia The Party Operation Mincemeat The Hunger Games: On Stage to name a few.Acting as the operational linchpin between client strategy and technical execution this role oversees timelines resources and workflows to ensure projects are delivered on time on budget and to the highest quality standards.Working closely with Account Directors Paid Media SEO Tech and Data & Insights teams youll translate strategic goals into actionable project plans balancing client expectations with internal capabilities. Youll also be trained in the delivery and implementation of new digital products that are on the cutting-edge of marketing science.This is an exciting opportunity for someone with experience managing digital media projects in an agency environment who thrives on collaboration organisation and making a real impact in the theatre and entertainment industry.KEY RESPONSIBILITIESCampaign & Delivery ManagementManage end-to-end delivery of campaigns for theatre productions and live events from scoping and briefing through execution and post-launch reflectionCreate and maintain project timelines budgets and task trackers across multiple workstreamsIdentify risks dependencies and resource needs escalating proactively to ensure successful deliveryCoordinate inputs from cross-functional teams (Paid Media SEO Data & Tech) to ensure deliverables align with client goals and internal standardsManage QA testing and feedback cycles to ensure accuracy and quality before client deliveryLead internal project stand-ups and ensure progress is clearly communicated to stakeholdersChampion the implementation of SINEs cutting-edge marketing science ensuring innovative tools AI-driven insights and data-led strategies are integrated into every stage of campaign planning and executionCollaborate with the Data & Insights Tech and Paid Media teams to translate new marketing science methodologies into practical high-performing client outcomes.Client & Stakeholder CoordinationServe as the operational contact for a set of clients ensuring clear communication and expectation management throughout project lifecyclesSupport Account Directors in project planning documentation and client presentationsTranslate client briefs into technical and creative requirements for internal teamsCapture and communicate client feedback efficiently to maintain project momentumHelp build strong relationships with clients through reliability transparency and proactive communication.Commercial & Process ManagementTrack project budgets invoicing and profitability ensuring projects remain commercially viableSupport the creation and management of Statements of Work (SOWs) and project documentationContribute to revenue forecasting and resourcing discussions with senior team membersChampion internal processes documentation and workflow improvements to increase delivery efficiency.Learning & DevelopmentStay current with trends in digital project management web technologies and marketing platformsParticipate in internal knowledge sharing and training initiativesActively learn and apply SINEs proprietary marketing science frameworks and tools bringing innovation experimentation and data-led thinking to client workSupport the rollout of new AI-powered and automation-based products to clients ensuring smooth adoption and measurable impactSupport the integration of new tools or systems that enhance project delivery and collaboration.RequirementsExperience & Industry Knowledge24 years experience in digital project management or digital production ideally in a marketing or creative agencyProven experience managing complex multi-channel campaigns across platforms such as Meta Google and TikTokExperience with project management tools (e.g. Asana Trello Jira or )Experience managing budgets timelines and client expectations in fast-paced environmentsExperience working with theatre live entertainment or arts clients is a plus.Skills & AbilitiesExcellent organisational and time-management skills able to juggle multiple priorities and deadlinesStrong communicator - clear diplomatic and professional with clients and internal teams alikeConfident in managing timelines budgets and deliverables across teamsDetail-oriented with a focus on quality and process improvementA proactive problem solver who thrives in a collaborative fast-paced environmentProficient in Microsoft Office and Google Workspace.Benefits25-day holiday allowance excluding Bank Holidays (plus extra time off over the Christmas period) and one extra days holiday accrued for the first three years of serviceCompetitive salary - verified annually through external benchmarking analysis3pm finish on a Friday - subject to business requirementsEnhanced family-friendly and personal leaveHealth cash plan (after 3 months service)Employee assistance programmeHybrid working and working from home equipment allowanceRegular free tickets to live eventsStructured personal development a customised training programme and opportunities to attend industry conferencesAn active social events calendar and opportunity to input into the social calendarOpportunities to help further shape the business culture and agency benefits.LOCATIONOur stunning offices are based in the heart of Fitzrovia minutes walk from Goodge Street Tottenham Court Road and Warren Street stations. We currently operate a hybrid working week including Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays.At SINE Digital were committed to creating a workplace where people feel respected valued and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation and were proud to be an equal opportunity employer. Inclusion is more than a policy its part of our culture. We welcome talent from all backgrounds regardless of race colour religion gender identity sexual orientation age nationality disability marital status or any other aspect of identity. If you require any adjustments or support during the recruitment process let us know at - were here to ensure you have what you need to show up as your best self.Required Experience:IC Key Skills Project Management Methodology,Digital Marketing,Content Management Systems,Trello,Basecamp,Smartsheet,Drupal,Jira,Project Management,Project Management Software,Microsoft Project,Wordpress Employment Type : Contract Experience: years Vacancy: 1