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Trade Counter Team Leader
1 week ago
Trade Counter Team Leader
Proactive Personnel are currently recruiting for a Trade Counter Team Leader for a large manufacturing company with a site in Bredbury. This is a permanent position working for a highly successful business with its first location England.
This is a full time position, Monday - Thursday 08:00 - 17:00 and Friday 08:00-15:00.
You will ultimately report to the Trade Centre Branch Manager regarding all aspects of your role, however on the day-day aspects of the trade counter your direct report will be the Trade Counter Sales Manager. You are responsible for working as a part of the trade counter team in a busy fast paced and high-volume environment, providing support to the customers and team members of the Business.
Day to Day Responsibilities
· Inputting sales orders/ quotes and enquiries both face to face
· Ensuring all despatches are invoiced and allocated correctly
· Handling and allocation of all payments, including cash & Credit card lodgements from customers, and arranging bank / end of day reconciliation.
· Co-ordinating with colleagues on an ongoing basis to ensure outstanding uncollected product is managed and collected within a reasonable timeline.
· Management of the aged debt profile for trade counter customers to ensure credit terms adhered to
· Approval and issue of customer credits in a timely fashion
· Ad hoc & planned calls to and from customers with sales orders, quotes and enquiries
· Transport routing and admin /paperwork
· Portal order release and administration
· Liaising with outside couriers around deliveries and collections and ensuring ample customer communication
· Showroom samples kept updated and listed on spreadsheet
· Updating CRM with tasks and conversations with customers
· Ensuring all swatches, brochures and point of sales material updated and general showroom and trade counter are clean, tidy and welcoming
· Promoting use of "online app" by customers.
· Review of customer sales profile to identify opportunities and monthly reporting to branch manager/ sales team (report via Finance Team)
· Co-ordinating any administrative tasks which may require assistance by the OS group HR, HSEQ or IT teams
· Other Ad-hoc reports as requested by branch or senior management
· Assist with coverage of breaks and holiday relief on the trade counter and warehouse as may be required from time to time.
· Any other duties as deemed necessary to ensure the smooth running of the trade counter.
Benefits:
· Salary Circa £35,000
· 29 days holiday including
· 25k life assurance
· Death in service
· Health Cash plan
· Company pension
If you are interested in this role please apply, if you would like to know more please call Antony at Proactive Personnel Manchester
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