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IT Technician
2 months ago
IT Technician
£145 - £190/Day Inside IR35
Northwood, Middlesex
3 Months
We are seeking an IT Technician for our client based in Northwood, Middlesex. This role will be fully site based 5 days per week with no remote working. The IT Technician role will be an initial contract until 13/12/24, paying between £145 - £190/Day Inside IR35.
Hours of work:
On a rota basis one week 8:00 - 16:30 and one week 8:30 - 17:00 with flexibility to meet their needs, and work up to 3 Saturdays per year to support events.
This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.
Role Profile:
- At least 2 years of experience in supporting IT systems with a similar technical and operational background.
- Experience in supporting a Microsoft 365 environment, including AAD and Intune.
- Experience in the support and maintenance of Windows 10/11 operating systems.
- Provide first and second line support to via phone, email, or ticketing system.
- Log and manage walk-in support requests, ensuring users are kept informed of progress.
- Assess IT issues, escalating when necessary.
- Diagnose and resolve network, software, and hardware faults, performing basic maintenance, repairs, and upgrades.
- Maintain and support their network and computer equipment on a day-to-day basis.
- Install, configure, and support networked PCs, laptops, and peripheral devices, including printers.
- Assist in configuring, installing, and testing end-user hardware and software solutions.
- Ensure the asset database and all relevant IT documentation are kept up to date.
- Conduct routine maintenance of their IT systems and test equipment regularly to ensure functionality.
- Assist the IT team with project work and suggest improvements to their IT systems.
- Provide technical support for external guest speakers when required.
- Ensure equipment is kept safe and secure when not in use.
- Support users in adhering to IT-related policies and procedures.
- Set up for events requiring electronic presentations.
- Assume other duties as reasonably required or delegated by the Business Director, Director of IT, or IT Manager.
- IT Technical Qualifications.
- Experience working with audio-visual equipment.
- Familiarity with handling incident requests via an IT service desk system and ticket management.
If you are interested in the above role - Click the "Apply Now" button now for immediate review
IT Technician, IT Support, First Line Support, Service Desk Analyst, IT Technician, IT Technician, 2nd Line Support, Support Engineer, Windows, Microsoft 365, IT Technician, Active Directory
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
