Boutique Manager

2 months ago


London, United Kingdom Consumer Additions and Consumer Exec Full time

About Us

My client is a Luxury Spirits Business and a global leader in the world of fine spirits, renowned for their commitment to craftsmanship, exclusivity, and exceptional customer experiences. Their boutique is more than a retail space; it’s a haven for discerning connoisseurs and collectors seeking the finest in luxury spirits.


We are seeking an experienced and dynamic Luxury Boutique Manager to join the team, with a proven ability to connect with High-Net-Worth Individuals (HNWI) and deliver world-class service.


The Role

As the Boutique Manager, you will be the face of the brand, leading a dedicated team to create unparalleled customer experiences. You will oversee all aspects of boutique operations, while focusing on cultivating meaningful relationships with elite clientele.


Key Responsibilities:

  • Client Engagement: Build and nurture relationships with HNWIs and VIP customers, delivering a personalised and exclusive service experience.
  • Sales Leadership: Drive boutique sales by leveraging your knowledge of luxury spirits and understanding of the luxury market.
  • Team Management: Lead, train, and inspire your team to embody the brand ethos and provide exceptional service.
  • Operational Excellence: Oversee boutique operations, including inventory management, visual merchandising, and compliance with company standards.
  • Event Coordination: Organise exclusive events, tastings, and private appointments tailored to our clientele’s preferences.
  • Market Insights: Stay informed on industry trends, competitor activities, and customer preferences to maintain our boutique’s competitive edge.


You will have:

  • Experience: 5+ years in luxury retail, hospitality, or spirits, with a proven track record of managing a boutique or similar environment.
  • Client Focus: Strong ability to connect with HNWIs, understand their needs, and provide a seamless, personalised experience.
  • Leadership: Inspirational leader with excellent communication and team-building skills.
  • Passion: Deep appreciation for luxury spirits and a commitment to delivering excellence.
  • Languages: Fluency in different languages is a plus, reflecting their global customer-base.


How to Apply

If you are passionate about luxury and have the expertise to deliver a world-class experience to distinguished clientele, we’d love to hear from you. Please submit your CV by clicking apply for the role.


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