Field Service Engineer

1 week ago

Enfield, United Kingdom Tiger Resourcing Group Full time
Field Service Engineer
Job Scope

Working for the client within the Customer Service Department the Field Service Engineer or Field Service Technician role is primarily field based supporting customers around the world conducting various activities on Naval vessels Commercial vessels and Shore Based Systems.


Job Functions

Travelling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice however most visits are short trips lasting no longer than 2 weeks.

Carry out service interventions which can include installation commissioning troubleshooting and acceptance tests.

Completing detailed service reports and expenses on completion of each activity in a timely manner.

Communicate effectively with line management any information relating to technical issues seen in the field.

Whist in the office support Customer Services Technical Helpdesk by responding to Customers emails and when required the writing of Technical Advice Sheets.

Strive for Quality Improvement and Customer Satisfaction.

Familiarise and observe all Health and Safety rules and regulations during working hours.

Complete training courses as required.

On occasions be prepared to work in excess of the normal 37hour week or antisocial hours whilst observing contractual obligations.

Any other tasks associated with this role.


Requirements

Ability to read and interpret technical manuals.

Knowledge of computers including hardware and software applications.

Knowledge of basic Networking

Selfmotivated

Full driving licence

Valid passport



Experience Required

Experience in the field servicing environment preferably Marine but not essential.



Qualifications

ONC qualified preferably but not essential.

Work towards gaining a Tower Climbing & Rescue Certificate.



Physical Attributes

The ability to walk 300400 metres with to a tool kit possible weight of 10 Kilos.

The ability to walk up the equivalent of 10 flights of stairs then could be a further 10 metres on a ladder.

The ability to work in tight spaces needing to twist and manoeuvre your body.

Able to work at heights that could be up to 70 metres.



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