Junior Account Manager
3 weeks ago
The role of Junior Account Manager (Inside Client Manager) is primarily to manage a small portfolio of clients, support the team of client managers and provide ad hoc project support across the team.
The role is required to work closely with the Business Support Team, wider Client Management team, Operations and Finance. The role requires the job holder to own their clients and manage them remotely, providing regular updates, training, support and management information. The role will support the Head of Client Services and have direct responsibility for providing clear updates, associated to each client or project, planning and clear visibility and regular reports in relation to each client.
In addition, when required the job holder will also effectively manage a portfolio of clients to ensure growth, development and retention. The role requires strong support to all client managers, which may include leading training, system demonstrations and client onboarding. Total client ownership along with retention and developing new business are all key aspects of this role.
SKILLS AND EXPERIENCE REQUIRED
• At least 1 year proven Management experience with the confidence and ability to challenge and query decisions with senior members of CTM and own client issues to avoid escalations
• Excellent written and verbal communication skills
• Excellent numeracy/analytical skills – makes rational, realistic and sound decisions
• Attention to detail and quality orientation
• Persuasive – ability to negotiate
• Highly resilient – remaining calm under pressure • Highly organised and a good planner – prioritises activity
• Advanced industry knowledge
• A team player
• Excellent relationship builder
• Working with information – ability to use a range of information and identify new opportunities for the client and CTM
• Commercially aware
• Ability to think logically and to use creativity to solve problems and come up with solutions.
• Preferably educated to degree level
General Responsibilities:
• To manage the relationship with a defined number of clients, based from home with the expectation to work from the office, to ensure the retention of each client during the defined contractual period and provide strong support to the relevant Client Manager(s)
• Work closely on implementing both Crown and Corporate clients onto the CTM’s booking technology by providing strong support to the Client management team. This will involve (but is not limited to) – completing the client implementation packs, obtaining an agree go live date, requesting and obtaining information from Finance, building and testing some of the client technology, demonstrating the tech offering, providing training, updating and constantly reviewing client facing user guides, managing calls with the client and implementation team to ensure the effective go live of the client.
• This role requires an individual to take responsibility for managing and developing a portfolio of CTM clients spending between £50k and £300k per annum
• Provide strong support to relevant Client managers including but not limited to reporting, checking and requesting review packs and providing relevant commentary in a standard and consistent format, client communication, weekly calls to understand requirements across the team and ownership of any client queries and escalations etc.
• Attending regular team meetings and 121’s with line manager
• The role is accountable for the commercial performance of each client within the remit of this role, ensuring a profitable income to CTM in return for the services provided.
• Working closely with all internal departments within CTM and the senior management team, this role will ensure that each client is managed in line with the Client Categorisation.
• The roles requires the individual to develop applicable client relationship in order to improve the commercial return to CTM and to uncover other opportunities to grow the relationship by securing additional sales growth and additional income from the sales of CTM products and services.
• The job holder will need to take a commercial and proactive approach with clients in order to retain, grow and improve the financial return for CTM.
• It is important that the job holder is able to take a hands-on, practical approach to development and problem solving in order to meet both client and CTM expectations.
• Provide support to the relevant Client Manager, planning and scheduling work accordingly, to ensure deadlines are met and workloads are delivered accurately and consistently.
• The job holder must be an excellent communicator and have the capability to negotiate with clients at all levels. • Hold weekly calls with key clients to ensure issues are managed quickly, efficiently and in line with clients expectations.
CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.
CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.
All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com.
-
Junior Account Manager
3 weeks ago
bradford, United Kingdom Corporate Travel Management (CTM) UK Full timeThe role of Junior Account Manager (Inside Client Manager) is primarily to manage a small portfolio of clients, support the team of client managers and provide ad hoc project support across the team. The role is required to work closely with the Business Support Team, wider Client Management team, Operations and Finance. The role requires the job holder to...
-
Junior Account Manager
3 weeks ago
Bradford, United Kingdom Corporate Travel Management (CTM) UK Full timeJob Description The role of Junior Account Manager (Inside Client Manager) is primarily to manage a small portfolio of clients, support the team of client managers and provide ad hoc project support across the team. The role is required to work closely with the Business Support Team, wider Client Management team, Operations and Finance. The role requires...
-
Commercial Account Manager
6 hours ago
Bradford, Bradford, United Kingdom Corporate Travel Management (CTM) UK Full timeJob Title: Junior Account ManagerAbout the Role:The Junior Account Manager will be responsible for managing a small portfolio of clients, working closely with the Business Support Team, Client Management team, Operations and Finance.Main Responsibilities:• Manage a portfolio of clients to ensure growth, development, and retention.• Provide strong support...
-
Accountancy Portfolio Manager
4 weeks ago
Bradford, Bradford, United Kingdom Castle Employment Full timeJob OpportunityWe are seeking a highly skilled Client Manager to join our team at Castle Employment. As a Client Manager, you will be responsible for managing client portfolios, providing financial services, and building strong relationships with clients and colleagues.Key Responsibilities:Manage client portfolios, including account preparation, tax...
-
Junior Financial Bookkeeper
5 months ago
Bradford, United Kingdom Websquare Full time*Job Specification: Junior Financial Bookkeeper* *Position:* Junior Financial Bookkeeper *Location:* Websquare office, BD8 *Working Hours:* 20 hours per week *Salary:* National Minimum Wage *Job Summary:* *Key Responsibilities:* 1. Conduct daily bookkeeping tasks using cloud-based software. 2. Prepare and send invoices; communicate with clients to...
-
Junior Clinical Fellow in Plastic Surgery
7 months ago
Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for an enthusiastic, highly organised and motivated individual to take on the role of Junior Clinical Fellow in Plastic Surgery team. You will be encouraged to develop your clinical skills and progress in the post with the aim of enabling you to advance and move on to obtain a registrar post. The department is, supported...
-
Junior Clinical Fellow in Plastic Surgery
7 months ago
Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full timeThe post-holder will be professionally accountable to their nominated consultant and the Clinical Director for the specialty. The Chief Medical Officer has overall accountability for all medical staff. This post is not recognised for training. The Clinical fellow in Plastic Surgery will work alongside Core Trainees and Foundation Year doctors on the junior...
-
Junior Merchandiser
1 month ago
Bradford, United Kingdom CV-Library Full timeJunior Merchandiser | Industry Leading Benefits & Holidays | Hybrid Working | Real Growth Potential Zachary Daniels Buying and Merchandising are delighted to be partnered with Yorkshire's leading multi-channel retailer and one of the nation's best employers in the recruitment of a Junior Merchandiser position. Our client has a global footprint...
-
AAT Accounts Senior
1 month ago
Bradford, Bradford, United Kingdom Clark Wood Full timeClark Wood is collaborating with a leading independent firm of accountants in Bradford to recruit an experienced individual for their expanding team.This role presents an excellent opportunity for a skilled accountant seeking career advancement within a dynamic accountancy practice.Key Responsibilities:Preparing accounts and tax computationsSupporting a...
-
Senior Management Accountant
8 hours ago
Bradford, Bradford, United Kingdom Coyne & Associates Full timeJob DescriptionCoyne & Associates is seeking a highly skilled Senior Management Accountant to join their global operations team. Located in the South East of Bath, this innovative company offers a dynamic and supportive working environment.About the RoleThis hands-on role will see you assisting the Financial Controller in meeting reporting deadlines and...
-
Junior Merchandiser
2 months ago
Bradford, United Kingdom CV-Library Full timeThis is an excellent opportunity for a Junior Merchandiser to join an established retailer in Bradford Centre. The role of the Junior Merchandiser will be to plan and merchandise product ranges, satisfying customer requirements. This is a hybrid role, working 2/3 days in the office and the rest from home. The role: Reviewing weekly trading performance...
-
Senior Account Manager | Marketing Agency
3 weeks ago
bradford, United Kingdom dnevo Partners Full timeSenior Account Manager Marketing Agency Bradford (Hybrid) £40-44.5k Senior Account Manager wanted in Bradford for outstanding marketing agency network! This fantastic agency network has established itself as one of the leading names in retail marketing, and are looking for an Senior Account Manager to join the team and activate campaigns for leading...
-
Senior Account Manager | Marketing Agency
3 weeks ago
Bradford, United Kingdom dnevo Partners Full timeSenior Account ManagerMarketing AgencyBradford (Hybrid)£40-44.5kSenior Account Manager wanted in Bradford for outstanding marketing agency network!This fantastic agency network has established itself as one of the leading names in retail marketing, and are looking for an Senior Account Manager to join the team and activate campaigns for leading brands and...
-
Senior Account Manager | Marketing Agency
3 weeks ago
Bradford, United Kingdom dnevo Partners Full timeSenior Account ManagerMarketing AgencyBradford (Hybrid)£40-44.5kSenior Account Manager wanted in Bradford for outstanding marketing agency network!This fantastic agency network has established itself as one of the leading names in retail marketing, and are looking for an Senior Account Manager to join the team and activate campaigns for leading brands and...
-
Senior Account Manager | Marketing Agency
7 days ago
Bradford, United Kingdom dnevo Partners Full timeJob Description Senior Account Manager Marketing Agency Bradford (Hybrid) £40-44.5k Senior Account Manager wanted in Bradford for outstanding marketing agency network! This fantastic agency network has established itself as one of the leading names in retail marketing, and are looking for an Senior Account Manager to join the team and activate...
-
Npd Junior Technologist
6 months ago
Bradford, United Kingdom Princes Full time**Vacancy Name** - NPD Junior Technologist **Employment Type** - Permanent **Country** - United Kingdom **Location** - Bradford **Business Area** - Operations **Workplace Type** - Hybrid **About Princes** - The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes...
-
Junior Design Specialist
5 months ago
Bradford, United Kingdom Epta Full timeAn opportunity has arisen for the next up and coming junior design manager to showcase their ability here at Epta. This broad role, of designing, crafting, and executing visually brilliant content across mainly digital channels, will give you freedom to explore and push the boundaries. If you are a couple of years into your career and interested in being a...
-
Account Manager
3 weeks ago
Bradford, United Kingdom CV-Library Full timeAccount Manager £45,000 - £48,000 + Training + Progression + Hybrid working + Car + Benefits West Yorkshire (Can be located: Leeds, Huddersfield, Bradford, Wakefield, Harrogate, Keighley, Halifax and surrounding areas) Do you have Account Management experience from an Engineering background looking to manage Multi-million pound accounts for...
-
Junior Electrical Design Engineer
1 month ago
Bradford, United Kingdom CV-Library Full timeJunior Electrical Design Engineer Bradford, up to £35k Equipment manufacturer in the Bradford area seek an Junior Electrical Design Engineer to join their experienced team. You will be fully trained on their products and produce drawings and designs for standard and bespoke equipment. the role would suit someone looking for their first role in...
-
Management Accountant
2 weeks ago
Bradford, United Kingdom Rotherwood Full timeOur client based in Keighley is looking to recruit a Management Accountant / Finance Manager on a full-time basis.Duties will include:• General accounting duties Sales & Purchase Ledger• Bank reconciliations• Credit control• Monthly management reporting• Staff payroll• Staff pensions• Processing monthly management accounts including vat returns...