Runner

2 weeks ago

Central London, United Kingdom Maison Estelle Full time

Maison Estelle is a private club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A hosted home, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

Work in an environment where you can bring your whole self to work, where youre empowered to be the very best you can be. Our values are at the core of everything we do and every decision we make. We have four pillars (HOST): humble, own it, spirited and togetherness. These pillars influence every experience that we deliver, both for our members and with each other.

Our Runners primary focus is to make sure that the restaurant is able to run efficiently. Our runners act as are liable back up to the waiters, keeping items stocked up, clearing and preparing tables and generally pre-empting the waiters needs.

BENEFITS

  • Frequently have Sundays off
  • WSET qualifications
  • Taxi allowance of £20 for late shift finishing after 1am
  • 28 days holiday inclusive of bank holidays (increasing with length of service), pension and life assurance.
  • Inclusion in the Tronc scheme.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  • Goes without saying, but we will feed you during your shift.
  • Lots of opportunity to develop your skills and progress internally.
  • Regular team get togethers, from regular team drinks to bi-annual parties.
  • Opportunities to join one of our committees and influence how we do things, how we socialise and how we support the local community.
  • Great incentives and reward programmes including recommend a friend bonuses, employee of the month and much more.

WHAT YOU WILL DO

The key responsibilities for this role will include but are not limited to:

  • Having a good knowledge and understanding of all food and beverage menus and an in-depth knowledge of those for your department to ensure the best service for the customer.
  • Preparing the bar, restaurant and/or floor for service following the established checklists for your role and as directed by the General Manager; making sure that everything is complete before service starts.
  • Managing opening and closing duties, including cleaning back of house areas.
  • Communicating with the restaurant team regarding any problems or issues with equipment, stock or with customers.
  • Serving food and beverage, consistently achieving the established agreed standards of service.
  • Checking all dishes are to our members club standards before taking them to the member and reporting any problems to the Manager.
  • Ensuring that a high standard of hygiene and cleanliness is maintained at all times.
  • Being an ambassador for our members club as well as someone who embodies our values and commitment to our teams.


WHO WE ARE LOOKING FOR

  • Excellent time-management skills; comfortable prioritising what is important during busy periods.
  • Obsessive about attention to detail.
  • Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
  • A genuine passion for hospitality and hosting.

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