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Claims Manager
3 months ago
Motor Claims Team Manager
Leading InsurTech Firm
Fully Remote-Working
£60K-£75K (Negotiable) plus benefits
RJ-3122TM
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for managing a team of Motor Claims Handlers, each dealing with a varied caseload including Damage, Credit Hire, and Personal Injury. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. In addition, you will be a referral point for more complex / contentious claims.
It is essential that you are an, “expert on all things wheels claims”, with a solid understanding of all aspects of motor claims. You must also have strong managerial skills, and the ability to add value in a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.
The salary is anticipated to be in the region of £60K-£75K, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term
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