Business Analyst
3 weeks ago
Business Analyst Hybrid (2 days a month in North-west England office) 12 Months FTC Up to £60k Our Financial Services client is looking for a Business Analyst to join their team on a 12-month fixed term basis where you'll play a central part in simplifying and modernising their core banking product propositions as they migrate to a new system. Day-to-day responsibilities: Analysing legacy products and recommend whether to migrate or retire them, ensuring consistency and reduced risk.Identify how changes affect customers and support comms planning.Produce notices of variation, track actions, and prepare clear reports for senior stakeholders. For this role you should have: Strong experience as a BA within retail banking essentialStrong knowledge of current and savings accountsStrong analysis skills; process mapping, 'as is' & 'to be' states, requirements gatheringExcellent stakeholder management skillsA proactive and adaptable mindset, capable of managing multiple priorities and working effectively within cross-functional teams. This is a fantastic opportunity that to work on a high-impact programme that directly influences customer experience and organisational efficiency If you are seeking a collaborative and supportive work envir...
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Service Desk Agent
6 days ago
Cumbria, United Kingdom ATOS Full timeJob Title: 1LS Service Desk Agent Reports to: Service Desk Team Leader Department: Service Desk Hours of work: 37 Hours per Week, M-F between the hours of 07.00 - 17.30 Objectives This role is based at the Westlakes First Line Service Desk, in Cumbria, servicing a Client from within the Nuclear Industry who has outsourced their IT. The Service Desk...