Reception Team Member DayNight

1 month ago


Wembley, United Kingdom AccorHotel Full time

 

Do you have a passion for people Do you enjoy meeting new faces every day If this is the case Then we want YOU to join our Front Office team :)

 

Ibis London Wembley is looking for positive team member to support the reception team and create memorable experiences for our guests.

What will you do

If you think talking to people is an art and if you enjoy when no day is the same Then this is what you could expect to do:

Welcome the guests and consistently offer professional friendly and engaging service.

Contribute to guests satisfaction by providing high quality services with a warm and friendly approach.

Assist guests regarding hotel facilities in an informative and helpful way.

Review arrivals ensure that special requests are met and service is anticipatory.

Handle Guest concerns and react promptly logging notifying proper areas and ensuring the utmost satisfaction in resolutions.

Assist in growing ALL program membership.


Qualifications :

Your experience and skills include:
Service focused personality is essential


Remote Work :

No


Employment Type :

Parttime



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