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Operations Legal Entity Oversight

3 months ago

Belfast, United Kingdom Citigroup Global Markets Limited Full time
The Operations Legal Entity Oversight team support the Operations Senior Managers with responsibility for UK and Europe Clusters and who hold regulated roles under the UK Senior Manager & Certification Regime (SM&CR) and Irish Senior Executive Accountable Regime (SEAR) regimes.

Role Overview:

The successful candidate will contribute to meeting the governance and reporting requirements for the UK and Europe Operations Heads and supporting the team in maintaining and developing a comprehensive process and governance framework to identify, report and reduce operational risk within Operations for the UK and European legal entities.

What you'll do:
  • Deliver activities to support the governance frameworks for UK and European Legal Entity Senior Managers which encompasses supporting a monthly governance forum, chaired by the Senior Manager and ongoing management of Regulatory Documentation and a Delegation framework for the Senior Manager to support them in meeting requirements of the Accountability regime.
  • Execute and ensure continuous improvement of the end-to-end monthly reporting process to produce high quality materials supporting a monthly control and governance Forum, chaired by the Senior Manager.
  • Collation and analysis of various reporting and key risk indicators used by Senior Managers for governance and management of their operational risks via a monthly forum including but not limited to: Issue remediation, Internal Audits, Losses/Gains, Near Miss events, Balance Sheet Exceptions, Conduct Risk.
  • Collation of commentary and reasons for any breaches in KRIs as well as collation of quantitative updates from Delegates across all Functions and Countries as well as for escalations, matters for awareness and significant projects, etc.
  • Review and challenge of commentary and updates from Delegates across all O&T Functions to ensure high quality, clear information is reported at the monthly forum.
  • Assist in the management of the monthly governance forum through tracking and ensuring attendance by Delegates, tracking open actions and topics for future meetings, preparing meeting minutes.
  • Monitoring of open Issues across the O&T Senior Managers estate to ensure Issues are closing on a timely basis and are escalated as being at risk if applicable. Perform analysis of Issue estate to highlight open risk areas and risk concentration. Report findings and status to the Senior Manager.
  • Analyse information and identify potential themes and trends seen within management information to ensure potential control issues are escalated, proactively addressed and resolved. Proactively suggest and recommend improvements to how risk areas are captured and reported. Present analysis at various forums and to seniors
  • Support the team management in ensuring all the specific requirements associated with Accountability Regimes such as the UK Senior Manager and Compliance Regime and the Ireland Senior Executive Accountability Regime are adhered to and documented accordingly, including Senior Manager delegation and responsibility metrics.
  • Deliver high quality reliable reporting and management information that may be used in support of the risk and control framework for various other Legal Entity Forums such as Operations Control meetings, Legal, Audit Committee, Business Risk & Control Committee (BRCC) etc.
  • Manage and continually develop relationships with multiple stakeholders including senior Operations management, Control Officers, various data providers and CAO Offices. Work with colleagues in other areas of Risk Management across first and second lines of defense and the Businesses, to ensure appropriate management of Operational Risk.
  • Understand and utilise risk reporting systems used for KRI collation and reporting. Establish relationships with system owners and SMEs to ensure continuous complete and accurate reporting.
  • Continuous development and regular review of KRIs to ensure ongoing appropriate governance of risk and control issues and policy compliance for senior management to infer actions and demonstrate oversight for Regulators.
  • Contribute to a robust control environment within the team to ensure accuracy and high standards at all times for a senior audience across all deliverables as well as Regulator scrutiny.
  • Contribute to developing systems and procedures to improve process efficiency and maintain best practice. Reviewing current processes and developing & implementing effective solutions to eliminate manual intervention and drive automation and efficiency opportunities is a key part of the role.


What we will need from you:
  • Strong knowledge of Operations/Risk & Controls/Governance
  • Experience in Operations and/or Controls desired
  • Knowledge of key risk and control metrics and KRI reporting
  • Designing, creating and enhancing reporting solutions and MI
  • Co-ordination and liaison across numerous global and local teams and groups
  • Change and project Management and Interaction with senior management
  • Knowledge/Experience in Senior Manager oversight, UK SM&CR and/or Ireland Individual Accountability Framework is an advantage
  • Analytical ability, asks insightful questions, strong attention to detail, breaks analytical challenges into workable components, draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed


What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources


Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-KS1

Job Family Group:
Risk Management

Job Family:
Business Risk & Control

Time Type:
Full time

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