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Head of Digital Product: Digital Solutions

2 months ago

Oxford, United Kingdom Oxford University Press Full time
About Us

We are the world's largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have global impact.

About the Role

We are looking for an experienced product professional to join our supportive and vibrant Digital Product Team as Head of Product - Digital Solutions in our English Language Teaching (ELT) Division.

The Digital Product team in the Product function is accountable for the planning, development and delivery of digital products, platforms and services for the ELT Division. The Digital Product team is responsible for ensuring ELT's digital offerings support the overall product offer, and for ensuring the ongoing smooth operational running of the division's digital product, platforms and services. The Digital Product Team works closely with other teams within product, including content, learner progress and analytics, customer insight and assessment. The Digital Product Team also works closely with other functions within the division, particularly sales, marketing and customer support, as well as group Technology and Operations functions.

The Head of Digital Product - Digital Solutions leads the Digital Solutions sub-team, who are responsible for maintaining close connections with content, sales and marketing, working side by side on strategy and planning, and helping to identify the best approach for delivering customer value via digital solutions. This could involve prioritizing work on the backlog of the other two sub teams (Digital Platform and Digital Services), identifying a suitable third-party vendor, commissioning in-house development, or re-positioning existing assets and services. The Head of Digital Product - Digital Solutions will need to develop strong relationships with the senior management teams across the ELT Division, in particular with Content, Assessment and regional leads, and will play a key role in informing strategy and identifying the right types of products and services closely mapped to customer needs and market opportunities.

The Head of Digital Product - Digital Solutions will lead several squads comprised of Product Managers, Product Designers and Business Product Owners who will be grouped by Focus Areas, which will be based on the key objectives for that quarter or year. These squads will work closely with the other two sub-teams within Digital Product, as well as group functions, regional stakeholders, and all departments within the ELT division.

In addition to leading the Digital Solutions sub-team and developing close relationships across the business, the Head of Digital Product - Digital Solutions will also play a key role in the Digital Product management team. They will closely with two other Heads of Digital Product for the Digital Platform and Digital Services sub-teams ensuring that roadmaps for all three sub-teams are aligned and drive forward the overarching strategy of the Digital Product team and the ELT Division. As a management team, the Heads of Digital Product are responsible for communication, process improvement, training and professional development, and management and support of the Digital Product team.

Please refer to the enclosed job description for the detailed key accountabilities in this role.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

To be successful in this role, you will ideally have/be:

Essential:
  • Proficiency in the end-to-end lifecycle of digital product development, from ideation to launch, including agile methodologies and best practices.
  • Ability to align product vision with business goals, considering market trends, customer needs, and competitive landscape.
  • Effective leadership to guide cross-functional teams, including Product Managers, Designers, and Product Owners.
  • Skill in building and maintaining relationships with stakeholders across the organization, including content, sales, marketing, and technology teams.
  • Experience in creating and executing product roadmaps, ensuring timely delivery of features and enhancements.
  • Ability to collaborate effectively with development teams, understanding technical constraints and opportunities.
  • Analytical mindset for using data to inform product decisions, prioritize features, and measure success.
  • Proactive approach to identifying process improvements and driving innovation within the Digital Solutions sub-team.
  • Experience managing product P&L and successful bringing product to market
  • Proficiency in lean product methodologies (e.g. Agile) to drive product innovation
  • Understanding of technical constraints, trade-offs, and the development process.
  • Ability to identify opportunities for innovation and modernization while respecting existing systems and processes.
  • Willing to undertake international travels as per business needs (on average 5-6 times a year)

Desirable:
  • Knowledge of trends in Education and English Language Teaching (ELT) and the digital education space, enabling informed decision-making.
  • Experience working with global teams and understanding regional nuances, collaborating with segments leads in Asia, LATAM, and EMEA.
  • Experience collaborating with development teams (engineers, designers, QA) to translate product vision into technical requirements.
  • Skill in working within established organizations, managing internal processes, and driving change.
  • Familiarity with the publishing industry, including content creation, distribution, and sales.
  • Understanding of digital transformation trends in publishing.
Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.

Queries

Please contact cynthia.yue@oup.com with any queries relating to this role.

Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.