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Project Manager

1 month ago

Burgess Hill, United Kingdom American Express Full time
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

You won't just keep up, you'll break new ground.

From building next-generation apps and microservices in Kotlin, to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. Our tech team work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.

We are looking for a Project Manager with technical experience and a strong interest in technology product delivery to join our International Card and Risk Services EMEA Technology team. You will support the delivery of strategic market launches that integrate across multiple product teams, from definition through implementation. This role will focus on leading the E2E Technology teams to deliver critical initiatives for International Consumer Services.

Our team pursues an agile-first approach, focuses on colleague professional development, and provides opportunities to experience working with a large range of Technology platforms. We are looking for motivated individuals with a passion for Agile project management, a can-do attitude and an ability to learn and grow.

Key Responsibilities:

  • Collaborating with integrated teams to deliver solutions in support of key product initiatives by working closely with product managers, scrum masters, architects, developers, and QA teams.
  • Creates an environment of continuous improvement through honest communication and regular retrospectives with the goal to surface issues/concerns and to identify clear action steps
  • Planning and executing of the Technology development schedule for major product releases
  • Tracking status, progress and other critical metrics in relation to the plan and publishing progress reports to senior partners
  • Maintaining release and dependency plans across American Express development teams, external partners and third parties
  • Identifying and raising risks, issues, and changes tied to the product development initiatives
  • Resolving impediments precluding teams from making progress against plans
  • Ensuring deliverables across Technology teams are high-quality and clearly documented
  • Organizing and executing Pre and Post PI Planning sessions, daily stand-ups, scrum of scrums and retrospectives at the end of each planned unit of work, with a focus on continuously learning from the past
  • Finding opportunities to embrace innovative technologies and processes
This role will ideally be based in Burgess Hill however, due to the current environment, we may be willing to consider candidates in other UK locations. Additionally, there will be no relocation support for this role.

Minimum Qualifications:

  • University Degree or equivalent experience in related field and/or prior relevant Technology or business experience
  • Previous Project or Product Management experience, ideally in an Agile environment
  • Proven technical experience in software engineering, infrastructure, operations or product delivery & system integration is preferred
  • Organizational skills and self-motivation
  • Knowledge of internal delivery tools & a desire to deepen understanding
  • Adaptive communication
  • Collaboration & partnership
  • Courage, curiosity, passion & resourcefulness
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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