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Digital Learning Admin Apprentice

3 months ago

Smethwick, United Kingdom DPDGroup UK LTD Full time
Company Description

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

Our Digital Learning Manager is currently recruiting for a first-class Digital Learning Admin Apprentice to join our dedicated and high-performing People and Talent team.

Key Tasks/Areas of Responsibility

General
  • Confidently and accurately respond to Talent & LMS (Learning Management System) queries, escalating them as needed
  • Creation of slide decks required to promote/present on People and Talent outputs and projects
  • First point of contact for internal/external stakeholders and service providers
  • Liaison and day-to-day relationship management with third party service providers
  • Provide any other appropriate support needed by the People and Talent leadership team to administer and communicate programmes
  • Help maximise the efficiency of Talent & Digital teams by ensuring all processes are consistently followed and updated, as required
  • Optimise the value the LMS adds to DPD/learners by ensuring features and functions are fully utilised

Learning Management System (LMS):
  • Providing accurate and timely administrative support to the Talent team, e.g., scheduling and joining instructions
  • Proactively ensure the structure of the LMS consistently reflects business needs, e.g. hierarchy or catalogue changes

HTML/Content Creation:
  • Design and develop creative, professional, and engaging HTML communications that comply with company policies and guidelines
  • Support the Digital Learning content creators as required, e.g., asset sourcing/creation


Qualifications

Completion of a Level 3 Advertising and Media Executive qualification.

Candidates must have achieved GCSE Grade 6 or above in English.

Apprentices must have achieved a pass at GCSE/Level 2 in Maths and English before they can complete their final exams.

Providers for the chosen qualification may also set their own eligibility criteria that candidates must meet.

Additional Information

What we're looking for:
  • Familiar with Google Workspace (GMail/Google Suite) or Microsoft Office package (Word and Excel primarily)
  • Independently motivated, with the ability to take on tasks and duties without immediate direction
  • Excellent communication skills and the ability to communicate effectively at all levels
  • High attention to detail to produce accurate and quality work
  • An individual who has the ability to welcome and adapt to change, within a forward thinking business
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Caring, Hard Work and Accountability

Special Conditions
  • Study leave
  • Opportunity to work in a clean, health and safety conscious environment
  • Funded Training to develop your skills
  • The opportunity to progress your career within the business
  • Further training to develop wider skills
  • Access to MyBenefits and DPD rewards programme

Rates of Pay:

Apprentices at DPD are paid above the national standard apprenticeship pay

Key Measures of Performance:
  • Compliance with training and qualification schedule
  • Productivity
  • Attendance record
  • Training reports
  • Assigned mentor report

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...
  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Free onsite car parking for all employees
  • Health Kiosks visiting every location
  • Vitality at Work
  • Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you Apply today.