Job in Germany: End User Services Engineer(f/m/d)

4 weeks ago

Manchester, United Kingdom CureVac Corporate Services GmbH Full time
IT, IT-Helpdesk, Active Directory, Hardware, MicrosoftOffice 365, Microsoft Windows, Microsoft 365, UserExperience Design. Progress. Together.

CureVac Corporate Services GmbH, a wholly ownedsubsidiary of CureVac SE, combines the central functions of theCureVac business group. CureVac is a global biopharmaceuticalcompany in the field of mRNA technology, with more than 20 years ofexpertise in researching, developing and optimizing the versatilebiological molecule for medical purposes. Our focus is onprophylactic vaccines, innovative cancer immunotherapies, andprotein-based therapies. All RNA people are striving to achieve ourmain joint goal: To bring multiple best-in-class mRNA medicines tomarket.

To strengthen our team in Tübingennear Stuttgart, Wiesbaden, Amsterdam or Ottignies-Louvain-la-Neuvewe are currently looking to recruit an

EndUser Services Engineer (f/m/d) YourResponsibilities:
  • Lead theprocess to understand, plan, and implement solutions for end userdevices and services
  • Work as part of a teamfocused on defining and implementing technical requirements andsolutions to address CureVac goals and objectives by enabling endusers to work with digital products and services
  • Provide technical assistance and troubleshooting for enduser devices, applications, and network connectivity
  • Develop practices and processes to efficiently install,configure, and maintain hardware, software, and peripherals for endusers
  • Seek balance between user experience,governance, and operational efficiency to deliver high qualitysolutions for the company
  • Document andupdate IT processes, procedures, and knowledge base
  • Collaborate with senior engineers and vendors to findsolutions for complex issues
Your Qualifications:
  • Universitydegree in computer science, information systems or related field oran equivalent qualification
  • Excellentcommunication skills, hands-on experience in customer service, andproblem-solving attitude
  • Deep knowledge ofend user services, desktop support or IT helpdesk
  • Expertise in Windows, Office 365, Active Directory, andIntune
  • Certifications such as CompTIA A+,Network+, or Microsoft 365 Certified are preferred
  • Ability to work independently and as part of a team
  • Fluency in English, intermediate Germanskills

We offer you achallenging and varied opportunity with an innovative and dynamiccompany that is expanding.
With much passion and senseof responsibility, we work together on the medical revolution. Wepride ourselves on maintaining an honest and trusting relationshipwith each other which is characterized by openness to new ideas andcontinuous progress. Mutual respect, reliability and personalinitiative are self-evident for us.

Designyour future with us – become part of the RNA people

We look forward to receiving your application via ourCareerPortal.

CureVac Corporate ServicesGmbH
Human Resources
Alba Ardito Friedrich-Miescher-Straße 15
72076 Tübingen
www.curevac.com

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