Director, Digital Transformation Programmes
4 weeks ago
Job summary
HM Revenue and Customs are going through a technical revolution, our ambition by 2025 is to be one of the most digitally advanced tax administrations anywhere in the world.� We are committed to transforming the way we operate, to encourage customers to self-serve and to best make use of our online services.� HMRC Change Delivery Group is the forefront of this transformation.� A pivotal element in this journey is providing seamless, omni-channel digital programmes for UK taxpayers.Job description
At the heart of HMRC�s digital first strategy, the Director of Digital Transformational Programmes will spearhead the shift towards digital, self-serve channels.� They will direct end-to-end digital transformation of services, provide excellent customer services and high levels of compliance whilst also driving productivity and efficiency to reduce operating costs.� It is an incredibly exciting opportunity to lead in making a tangible difference to millions of UK taxpayers.
We are searching for a visionary and experienced leader who is committed to cultivating inclusion within teams and their development, financially astute and who has a strong track record of successful delivery of large-scale, major change programmes.� �The successful candidate will work closely with business stakeholders to implement changes seamlessly into operations and compliance teams.
At HMRC, we�re committed to creating a workplace that you can be proud of. Our diverse and inclusive culture helps prioritise your potential, offering a range of benefits including flexible hybrid working, special leave privileges, an excellent pension scheme and opportunities for development. With us, your career is in your hands � come and discover a place where you truly belong.
Person specification
For the full list of key responsibilities, essential qualification and application criteria please refer to the Candidate Pack, available for download at the end of this advertisement.��Benefits
Alongside your salary of �97,000, HM Revenue and Customs contributes �26,190 towards you being a member of the Civil Service Defined Benefit Pension scheme.Whatever your role, we take your career�and�development seriously, and want to enable you�to�build a successful career with the department�and�wider Civil Service.�
It is�crucial that our employees have the right�skills�to develop their careers and meet the�challenges�ahead, and�you�ll�benefit from regular�performance�and development reviews to ensure�this�development is ongoing.�
As a Civil Service employee,�you�ll�be entitled to a�large range of benefits.
This includes:
25 days annual leave on entry, increasing on a�sliding scale to 30 days after 5 years� service.�This is in addition to your public holidays.This will be complemented by one further day�paid privilege entitlement to mark the King�s�Birthday.Interest-free loans allowing you to spread the�cost of an annual travel season ticket or a new�bicycle.Flexible working patterns and access to Flexible�Working Schemes allowing you to vary your�working day�as long as�you work your total�hours.A competitive contributory pension scheme that�you can enter as soon as you join and where�we�will�make a significant contribution to the cost of�your pension. Your contribution comes out of�your salary before any tax is taken and will�continue to provide valuable benefits for you and�your family if�you are�too ill to continue to work or�die before you retire.Generous paid maternity and paternity leave�which is notably more than the statutory�minimum offered by many other employers.Use of onsite facilities (where applicable).Occupational sick pay.-
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