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Junior 3rd Line Engineer

3 months ago

Somerset, United Kingdom Oscar Technology Full time

We are currently partnered with a leading Cloud Host & MSP looking for a junior 3rd Line Engineer to join their expert service desk that provides support to over 150 customers. Based in a state of the art office in Bristol, this leading MSP is going through a period of rapid growth and is looking to expand the team accordingly.

The Role:

This position would be ideal for a 2nd Line engineer looking to step into a hybrid 2nd/3rd line role on the service desk. You would act as the key escalation point for 1st and 2nd level engineers and be a subject matter expert on all things networking, servers and Azure Cloud. Providing effective and efficient support whilst always priotising excellent customer service is of the paramount importance.

Experience Required:

4 years IT Support experience (Ideally in an MSP environment) Office 365 Azure HDI stack Networking topologies such as TCP/IP, VPN's, WAN, LAN, DHCP, DNS, Firewalls, Routers. Active Directory Experience with Email Migrations.

Even if you don't tick every box, please still apply as the most important qualification is the right personality fit.

Salary and Benefits:

GBP30,000 - GBP35,000 Per Annum + Performance Based bonus Commission pay Pension scheme On-Site parking Casual Dress Regular company socials

Interviews for the role are getting underway immediately so don't hesitate to apply.

We are unable to accept applications from non-British Citizens for this position.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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