Navy Command, RFA Case Management and Change Team Leader

2 weeks ago

London, United Kingdom UK Civil Service Full time

Job summary

The uniformed civilians of the Royal Fleet Auxiliary (RFA) are professional qualified seafarers, trained and educated to recognised international maritime standards and deliver worldwide logistic and operational support to Royal Navy military operations. Fully integrated into front-line warships, the RFA is an essential element of how the Royal Navy operates with freedom around the globe. The RFA supports a wide spectrum of operations from high-tempo war-fighting to counter-piracy, disaster relief, counter-narcotics, law enforcement and evacuation operations. �

Our team is based within Navy Command Headquarters; the nerve centre of the Royal Navy providing the ships, people, aircraft and equipment to deliver the UK�s defence policy. Civil Servants and Armed Forces personnel work together across a wide range of interesting and challenging jobs in different disciplines. �

It's important we proactively support, manage and administer the myriad of events, circumstances and occurrences that influence, change and affect the professional and private lives of our international Seafarers. At the heart of this we need both robust policy and process in place to set and maintain professional standards and personal behaviour, and we need accurate and complete digital documentation/records, stored securely and accessed appropriately by the most appropriate team, worldwide.

This is a busy and complex People role at a time of great change. This position includes taking responsibility as the core Case Work�manager for issues regarding attendance, discipline and standards ensuring that actions, hearings and consequences are conducted and recorded in accordance with policy and decisions are formally enacted within published timescales.�

We are seeking to integrate our HR functions within the wider Personnel and training team and are working with DBS to design and implement a system of policies and processes to enable the RFA to benefit from the full catalogue of CS HR interventions. You�ll lead the work to create the framework for these integrations and be the main point of contact as services and responsibilities move across teams.

This position is advertised at 37 hours per week

Job description

You�ll work with Head RFA People Ops, the RFA SEO People Delivery Manager and the Compliance and resource teams to ensure timely and pragmatic resolution of case work and with the PIIAC to produce and respond to accurate resource and capability data including forecasting and identifying/planning for any effect on the capability requirement, schedule and process.�

You�ll also work with Commanding Officers, our Career and Talent Team Leaders and our Career Managers to train and support them to understand and effectively undertake first line HR action.

Lastly, you�ll be asked to make regular contact with other teams across Personnel and Training carrying out similar functions and seek out ways to improve, digitise, automate and integrate our HR admin processes within an agile Whole Force Royal Navy.

Person specification

This role entails speaking with our team members, police, legal team and partner agencies as they navigate challenging, uncertain and difficult personal circumstances (for which training and support will be provided) and therefore I ask that applicants consider and self-assess their resilience and suitability for the position.

I�m looking for someone interested in a busy People role, someone who wants to be empowered to achieve outcomes within the policy. For the management of the case work with legal implications I need someone who has great attention to detail and really good IT skills to document decision making and any elements agreed at Risk.

I�m also looking for someone who would like to shape and influence change, who is happy to work with a degree of flexibility and ambiguity as the team develops and who is confident enough to speak up with ideas and challenges.

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipCommunicating and InfluencingManaging a Quality ServiceChanging and Improving

Benefits

Alongside your salary of �35,290, Ministry of Defence contributes �9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Navy Command Headquarters in Portsmouth offers a good range of on-site facilities including a gymnasium, tennis courts, and other sporting facilities, a children�s nursery, a bistro restaurant, a shop and plenty of free car parking spaces.

Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

In Navy Command we believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.�

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.�

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.��

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at .�

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.��

MOD Recruitment Satisfaction Survey � we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.�

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