Council Tax Operations Manager

1 month ago


Manchester, United Kingdom Manchester City Council Full time

Working Hours: 35 hours per week

Contract Type: Permanent, Full Time 

Closing Date: 5 June 2024

This role is subject to -

BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

Reporting to the Head of Corporate Revenues, the successful candidate will lead and manage a team of around 40 staff responsible for all aspects of the administration, billing, collection and recovery of Council Tax in Manchester. As part of the Revenues Service's Senior Management Team, they will also play a major role in determining the strategic direction of the Service. They will join the Council at an exciting time as we have recently signed contracts to improve engagement with residents struggling to pay their Council Tax (Telsolutions) and introduce significant automation into the processing of incoming correspondence (Govtech). Knowledge of these systems would be an advantage as the successful candidate will play a key role in developing these initiatives to ensure maximum benefit is achieved. Working alongside another Operations Manager already in post, responsibilities will also include contract and performance monitoring and identifying and introducing new working processes.

  • Manchester, United Kingdom findajob.dwp Full time

    Reporting to the Head of Corporate Revenues, the successful candidate will lead and manage a team of around 40 staff responsible for all aspects of the administration, billing, collection and recovery of Council Tax in Manchester. As part of the Revenues Service's Senior Management Team, they will also play a major role in determining the strategic direction...


  • Manchester, United Kingdom findajob.dwp Full time

    Reporting to the Head of Corporate Revenues, the successful candidate will lead and manage a team of around 40 staff responsible for all aspects of the administration, billing, collection and recovery of Council Tax in Manchester. As part of the Revenues Service's Senior Management Team, they will also play a major role in determining the strategic direction...


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