Passenger Assistant

4 weeks ago


Manchester, United Kingdom Manchester City Council Full time
Working Hours: 16 Hours per week (3.2hrs per day)
Contract Type: Term time / Permanent
Closing Date: 2 May 2024


Previous unsuccessful applicants need not apply

This role is subject to - DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request. You will: support passengers in their care for the duration of the journey to and from a place of education; address behavioural instances by where passengers could become distressed, disruptive, or dangerous to fellow passengers; Report instances of driver behaviour or performance that do not meet the required standards; Diffuse situations where a parent/carer is unhappy with the service their child is receiving; Work with the driver to safely drop off a child when the parent/carer does not appear to be at home to welcome the child; Be confident in the use of any technology supplied by the Home to School Transport Team, such as smartphones and use this in line with Council policy. The role holder will undertake training relevant to the role when required, including annual refresher training. Hours of Work:
This appointment will be on the basis of a contracted 16 hour working week term time only. Your normal working week is 3.2 hours per day, Monday – Friday, with the ability to work flexibly depending on the needs of the service. This is term time only. You are contracted for 38 weeks per year plus an additional 35 hours to attend 5 paid training days per year (dates pre-confirmed as early as possible).

The Team - Home to School Transport 

The Council has a duty to promote the use of sustainable travel and transport between home and school. This includes promoting healthy, sustainable and safe travel solutions; actively engaging and promoting good outcomes for all children; supporting children and young people to attend school regularly; working in partnership with parents and carers to support them with their legal responsibility to ensure that their children attend school; and promoting independent travelling for children and young people wherever possible, taking account of their age and needs.

Should you have any questions about the role, please contact Sally Egginton-Khan on sally.egginton@manchester.gov.uk
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