Receptionist and Administration Assistant

3 weeks ago


Leeds, United Kingdom Leeds City Council Full time

Post Reference: 2451

Academy: Leeds East Academy

Job Title: Receptionist and Administration Assistant

Grade: B1 – £24,676 TO £25,507

Hours: 39.5 hours per week, all year round

Accountable to: Office Manager

Leeds East Academy is an over-subscribed 11-16 academy that has recently achieved the title of UK Parliament School of the Year. We are a vibrant, diverse, and welcoming academy community who are committed to securing our highly ambitious vision of ‘Everyone Exceptional’ for every single member of our wonderful school. Over the last three years the school has been on a rapid journey of transformation which has resulted in significant improvements in attendance, progress, and behaviour. We received a ‘good’ judgement in our 2019 Ofsted inspection and every member of our community is determined to convert this to outstanding and beyond at our next inspection. 

We are proud to be an academy who forms part of the High-Performance Learner international community and our vision of ‘Everyone Exceptional’ is underpinned by the principles of High-Performance Learner. The principles simply foster the belief that every child can and will perform highly and are able to excel both academically and personally within the right climate and culture. We have worked closely with our academy community to develop a culture and climate in which both staff and students can flourish.

Our academy is committed to delivering an outstanding education to each and every one of our students. We provide exceptional life training; harnessing the skills and fortifying the aspirations of young people, who we know will transform the region and provide a positive, progressive contribution to society. 

White Rose Academies Trust is a local trust dedicated to raising and fulfilling the ambitions of young people. Our academies throughout Leeds are at the heart of the communities they serve, which is why we are committed to delivering an outstanding education to every one of our students.

Role: 

To contribute to creating and maintaining an effective office administrative support service through providing general office administration for the academy.

Duties and Responsibilities:

• Be responsible for opening the reception and ensure the switchboard is operated from 7.45 am each morning. 

• Act as the first point of contact for parents and visitors providing a courteous, professional, calm, and friendly service.

• Retrieve telephone messages/emails and dealing with telephone enquiries.

• Liaise with students/staff/visitors on a daily basis.

• Sign visitors and contractors in and out and contractors complying with LEA visitor safeguarding protocols.

• Provide an excellent customer service to parents, colleagues, and visitors to the academy.

• Ensure incoming and outgoing mail is organised daily.

• Sign for and take delivery of parcels keeping an accurate record of deliveries.

• Keep an accurate record of all visitors to the academy including scheduled meetings and key academy visitors. 

• Provide student reception support during start of academy day.

• Be a First Aider.

• Manage First Aid resources.

Part of White Rose Academies Trust - Leeds East Academy is accelerating on a thrilling journey, which will ultimately see the school, its staff and its students, secure an Ofsted rating of World Class.

We are securing our vision for World Class by growing our family of exceptional education professionals; dedicated specialists and passionate leaders with the shared goal of transforming future prospects for the next generation in West Yorkshire.

The trust currently employs over 500 members of staff and is responsible for educating and developing almost 4,000 students between the ages of 3 to 16. The trust consists of three secondary schools - Leeds City Academy, Leeds East Academy and Leeds West Academy, and also welcomed its first primary school Alder Tree Primary Academy on 1st December 2020.

We believe the trust is a highly desirable place of work for an ambitious professional, who will be joining one of the most supportive and talented teams in the country.

Closing Date: Monday 3rd June 2024 at 9am

Shortlisting: Monday 3rd June 2024

Interview Date: Friday 7th June 2024

Start Date: As soon as possible; on completion of pre-employment checks



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