Current jobs related to Client Service Executive - Lanark - Barclays Bank UK PLC

  • Programme Manager

    2 weeks ago

    Lanark, United Kingdom Turner & Townsend Full time

    Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices...

  • Head of Infection Prevention and Control

    3 weeks ago

    Lanark, United Kingdom NHS Lanarkshire Full time

    The Role This post fulfils the role of the designated Infection Control Manager required under HDL(2001)10 and HDL(2005)8; to deliver the corporate accountabilities of the NHS Board, Chief Executive and lead Executive Director for HAI. The post holder will lead and oversee NHS Lanarkshire’s compliance with and contribution to local, regional and...

  • Paralegal

    2 months ago

    Lanark, United Kingdom Reed Full time

    Conveyancing Paralegal Location: North Lanarkshire Job Type: Full-timeExperience: 4+ years My well-established client is currently seeking an experienced Conveyancing Paralegal to join their small, supportive team in North Lanarkshire. This role offers very good prospects for career advancement, including the potential for a more senior position due to a...

  • Bank Support Worker

    5 months ago

    Lanark, United Kingdom Trust-Care Full time

    **Are you looking for flexible hours to work around your personal lifestyle?** You have the opportunity to help individuals who require additional support in their life, whether that's a younger person, an adult, or even their families. Nothing or no-one is too complicated for our fantastic team of professionals, and we are particularly good at working with...

  • Support Worker

    5 months ago

    Lanark, United Kingdom Reed Health & Care Full time

    Reed Glasgow is currently recruiting for a Support Worker to come and join one of our well-established clients based in Lanark. This service is female only due to the client’s needs. The rate of pay for this role is £12-£12.50 per hour. This is for a minimum of 36 hours per week with the opportunity to go permanent after 12 weeks. If you have previous...

  • Part Time Healthcare Assistant Plus Welcome Reward

    5 months ago

    Lanark, United Kingdom Home Instead Full time

    **Job Description**: **Care Assistant - £12.75 per hour Plus £1000.00 Welcome Reward** Home Instead is the world’s leading provider of private care and companionship services for older people in the community. We are recruiting for a **flexible part time (16 hours per week) Care Assistant** to work a variety of shifts throughout the week. We pay a...

  • Support Worker

    5 months ago

    Lanark, United Kingdom Reed Health & Care Full time

    Are you looking for a new opportunity that could offer you stability? - Are you looking for an opportunity that could go permanent after 3 months? - Are you looking for weekly pay? Then look no further! Reed Glasgow is currently recruiting for a Support Worker to come and join one of our well-established clients based in Lanark. This service is female...

  • Care Professional 16 HRs Lanark

    4 months ago

    Lanark, United Kingdom Home Instead Full time

    **Company Description** If you’re looking for a profession where you can bring your caring personality to work and change lives, look no further. We’re looking for Care Professionals who _can_ work every weekend 8am to 10.00pm, with a guranteed 10 hour contract We do require that all of our staff have access to their own vehicle and a full UK driving...

  • Drivers Mate/porter

    4 months ago

    Lanark, United Kingdom Ten Live Group Full time

    Job Title - Drivers Mate / Porter - Loading and unloading - Operating pallet truck - Dealing with paperwork / scanning - Manual handling - Dealing with customers - Delivering to residential properties - Awareness of Health & Safety procedures at all times - Drug & Alcohol test will be completed on first shift & random tests thereafter Hours - Dayshift -...

  • Support Worker

    5 months ago

    Lanark, United Kingdom Reed Health, Care and Support Full time

    Are you looking for a new opportunity that could offer you stability? - Are you looking for an opportunity that could go permanent after 3 months? - Are you looking for weekly pay? Then look no further! Reed Glasgow is currently recruiting for a Support Worker to come and join one of our well-established clients based in Lanark. This service is female...

  • Engineering Manager

    1 week ago

    Lanark, United Kingdom BMS Performance Full time

    · Unique opportunity to join international company at start of their UK presence after the award of large national contract· Lead the UK Engineering Operations & Management· Global players in Energy and Power distribution services My client specialises in providing comprehensive services in Energy and Power, through the construction of electrical...

  • Security K9 Dog Handler

    5 months ago

    Lanark, United Kingdom Marpol Security Limited Full time

    **Duties Include** - Securing premises and personnel by patrolling property; equipment, and access points; permitting entry to authorised personnel only - Prevent loss and damage to client sites by reporting irregularities - Observe for signs of crime or disorder and investigate disturbances - Take accurate notes to complete reports, logbook entries and all...

  • Care Professional 16 hrs Lanark

    5 months ago

    Lanark, United Kingdom Home Instead Full time

    Job Description Home Instead South Lanarkshire has been operating in the Lanark area for 7 years providing bespoke home care services to members of the community. Home Instead South Lanarkshire covers Forth, Lanark, Kirkfieldbank, Carluke, Braidwood, Blackwood, Carnwath, Biggar, Symington and other areas in the South Lanarkshire district. If you’re...

  • Metalwork Estimator

    5 months ago

    Lanark, United Kingdom BHC Full time

    BHC is one of the UK’s leading Structural Steel Fabrication and Construction companies, supplying and erecting fabricated steel nationwide within the UK and Ireland. The family run business has continued to grow from strength to strength since its formation in 1992. We are currently seeking to recruit a Metalwork Estimator to join our Structural Steel...

  • Residential Childcare Practitioner

    5 months ago

    Lanark, United Kingdom Digby Morgan Full time

    summary - _ lanark, scotland_ - _ £25,000 - £26,000 per year_ - _ permanent_- specialism - social care- sub specialism - social care- reference number - CJ371999 - job details Are you a residential support worker looking for a new permanent position? We are looking for experienced residential support workers to join a well known care provider in the...

  • P6 Planner

    5 months ago

    Lanark, United Kingdom Integrate Engineering Resources Ltd Full time

    Discipline: P6 Project Planner (EPC) Location: Lanark Duration: 12 Months Pay Rate: £40.00/hr Term: Working 2-3 days per week initially with fulltime later in the project Our Client: One of the UK's largest Mechanical Installation & Maintenance contractors, operating within the Power, Petrochemical, EFW and Biomass sectors nationwide. The Role: We are...

  • Drivers Mate

    5 months ago

    Lanark, United Kingdom People Solutions Full time

    **Drivers Mate**: £10.50 - £10.50 per hour per hour ML11 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...

  • Project Manager

    1 month ago

    Lanark, United Kingdom Carbon 60 Full time

    Project Manager - Facilities Management - East Kilbride - £56,860 inclusive of car allowance, plus excellent benefits. This company, a National player in the FM world, require a Project Manager to be based on one their world class client's contracts based in East Kilbride. An outstanding opportunity to become part of truly first-rate facilities and play an...

  • Design Coordinator

    2 weeks ago

    Lanark, United Kingdom Search Full time

    Design Coordinator (Rail & Civil Engineering)Our client, a leading firm in the rail and civil engineering sector, is looking for a Design Coordinator to join their Cumbernauld-based team. This role is a fantastic opportunity for a professional with design and coordination experience to contribute to high-impact rail and civil engineering projects, from...

  • Purchase Ledger Clerk

    6 months ago

    Lanark, United Kingdom Page Personnel Full time

    Long term position - Well renowned organisation **About Our Client**: This is a large, well-established organisation in the industrial / manufacturing industry with a significant presence in Lanark. With a strong commitment to professional development and employee engagement, the company has a history of providing top-notch services, thereby maintaining its...

Client Service Executive

3 months ago

Lanark, United Kingdom Barclays Bank UK PLC Full time
Step into the role of a Client Service Executive, where you will provide first-class customer service by supporting clients in their day-to-day banking and offering assistance through various communication channels. Critical skills required include strong communication, proficiency in customer service, empathy and strong knowledge of Microsoft Tools and their usage. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based on the Isle of Man.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities
  • Collaboration across multiple digital channels to personalise each interaction with a customer.
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
  • Support teams within the business operations function as needed, including risk management, compliance and collections.
  • Comply with all regulatory requirements and internal policies related to customer care.
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.


Analyst Expectations
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.


All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.