Senior Applications Operations Engineer

2 weeks ago

Bristol, United Kingdom UK Civil Service Full time

Job summary

We are looking for a Senior Operations Applications Engineer who will be responsible for configuring the existing and a new Civil Service Jobs Applicant Tracking System which is used to manage recruitment across the Civil Service. Government People Group (GPG) is a cross-government business unit within the Cabinet Office responsible for driving efficiencies and modernising the Civil Service.

GPG brings together the core services that support civil servants: pensions, recruitment, back office transactional services and the platforms and services used by civil servants. Alongside this, GPG has a real focus on value for money - firstly for the departments and organisations which use the services we deliver, and ultimately the taxpayer.

The role available sits within GPG Platforms, Data & Interoperability Directorate, responsible for the operation and modernisation of Civil Service digital and data platforms.

Our team:
We are a digital team made of Product and Delivery Managers, Business Analysts, Quality Assurance Testers and an Associate Operations Engineer, who will all support you in your work. We are also part of a wider digital community.

Civil Service Jobs enables the whole of government to recruit people more efficiently, without which the government could not deliver its work: hence our service brings far-reaching benefits for all citizens.

We also enjoy enabling people to find meaningful jobs, and teams to find great colleagues - contributing to a diverse culture that reflects the diversity in the UK.

Job description

What you�ll work on:

You will join our cross-functional agile delivery team focusing on continuous improvement of the live� platform, and helping to redesign and deliver the future service.

Civil Service Jobs is used by over 3 million candidates per month to find and view vacancies across the Civil Service. Each year it handles over 2 million applications and advertises 140,000 posts. The live service is used by 211 organisations to advertise their vacancies and manage their recruitment processes. Currently, Civil Service Jobs is a software-as-a-service (SaaS) provision that has been configured and enhanced to meet Civil Service recruitment, digital and security standards.

Along with the live service, we are running a Recruitment Transformation programme, looking at what the future service should look like. We�ve completed our Discovery and Alpha phases, where we did extensive user research and prototype design, to explore our user needs and potential solutions for the biggest areas of improvement.

We�ve decided that our service needs to procure rather than building our own, so we�ve now moved into the Beta procurement phase, which will result in appointing a new technology platform provider by summer 2024, followed by a build and migration phase to be completed by the end of 2026.

The Department:

Government People Group (GPG) is a large business unit of the Cabinet Office with around 610 staff bringing together back office services across government. It supports the Civil Service with high-volume HR and finance processes, aligning with the Government's modernisation agenda. Established in August 2020, it covers Shared Services, Government Recruitment, Civil Service and Royal Mail Pensions, and the Platforms and Services to support these. GPG delivers services for around 480,000 civil servants across government, it supports pension scheme members alongside Royal Mail and provides recruitment services for around 70% of all Civil Service recruitment.

Person specification

Your role:

We'd expect the role to have a good understanding of the , the , and our .

As a Senior Application Operations Engineer� you will:

Deliver regular configuration changes to the existing Applicant Tracking platformLead on the configuration of the new Applicant Tracking System as appropriate and maintain technical documentationProvide quality assurance of new configuration work, including testing and raising any bugs and issues and working closely with our Quality Assurance Tester(s)Implement release processes, ensuring all tasks are correctly completedHelp identify and design solutions which meet user needsProvide technical expertise for incident management and customer enquiriesEnsure configuration work complies with Accessibility standards, in particular WCGA Create rapid prototypes for new changes to the platform for user researchParticipate in Agile ceremonies including planning, retrospectives and presenting at Show and Tells

Essential criteria:

Experience leading technical configuration of applicant tracking systems or ERP platforms.Experience developing rapid prototypes using prototyping kit and Design systemExperience of web technologies, such as HTML,CSS and JavascriptAgile delivery experience: experience working in agile teams and environments, working iteratively and collaboratively.Continual service improvement: identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutionsChange Management: analyse and assess impact, and develop and document change requests, implement changes based on requests for changeIncident Management: diagnose and prioritise incidents, investigate their causes and find resolutionsOwnership and initiative:own an issue until a new owner has been found or the problem has been mitigated or resolved.Problem management: initiate and monitor actions to investigate patterns and trends to resolve problems, effectively consult specialists where required, determine the appropriate remedy and assist with its implementation, determine preventative measures.Technical specialism: use management system software and tools, use logical schemata to investigate problems, collect performance statistics and create reports, carry out the routine configuration, installation and reconfiguration of database and related products, optimise performance and forecast resource needsTesting: review requirements and specifications, and define test conditions, identify issues and risks associated with work,analyse and report test activities and resultsUser focus:identify and engage with users or stakeholders to collate user needs evidence, understand and define research that fits user needs,use quantitative and qualitative data about users to turn user focus into outcomes.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and ImprovingDelivering at PaceManaging a Quality Service

Benefits

Alongside your salary of �40,850, Cabinet Office contributes �11,029 towards you being a member of the Civil Service Defined Benefit Pension scheme.

There is an excellent pension scheme, with an average employer contribution of 27%. More information about pension provisions can be found at

An environment with flexible working options, and a culture of inclusion and diversity.

25 days' paid leave per annum, with an incremental rise of 1 per year, to a maximum of 30 days after 5 years. In addition, full-time staff receive eight public holidays as well as competitive maternity, paternity, parental and adoption leave. Existing Civil Servants will retain their current terms, annual leave and privilege day entitlement.

A supportive learning and development environment with active communities and networks, such as the Business Analyst Community allowing its members to share ideas and collaborate. We also offer shadowing, coaching, mentoring and a sponsor when you first join.

As a civil servant you will also have access to a wide range of discounts, rewards and benefits, including the Cycle to Work scheme.

  • Senior Engineering

    6 days ago

    Bristol, United Kingdom The Engineer Full time €75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Senior Safety Engineer

    6 days ago

    Bristol, United Kingdom The Engineer Full time

    Senior Safety Engineer Location: Stoke Gifford, Bristol - Hybrid Working Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF55212 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Safety Engineer. The role As a Senior Safety Engineer,...

  • Senior Electrical and Electronic Engineer

    5 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Electrical and Electronic Engineer Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Electrical and Electronic Engineer at our Ashton Houseaite in Bristol. As a Senior Senior...

  • Senior Electrical and Electronic Engineer

    5 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Electrical and Electronic Engineer Location: Ashton Vale, Bristol Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF56772 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Electrical and Electronic Engineer at our Ashton...

  • Advanced Planning Senior Engineer

    6 days ago

    Bristol, United Kingdom The Engineer Full time €49,943

    Job Title: Advanced Planning Senior Engineer Location: Bristol + Plymouth + Clyde + Hybrid Working Arrangements Compensation: £49,943 + Benefits Role Type: Full time / Permanent Role ID: SF57328 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as an Advanced Planning Senior Engineer at...

  • Senior Structural Analysis Engineer

    4 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Structural Analysis Engineer - Stress Location: Flexible with some travel to Bristol Compensation: Competitive + Benefits Role Type: Full time / Permanent Role ID: SF56239 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Structural Analysis Engineer. The...

  • Senior Electrical Designer

    5 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Electrical and Controls Designer Location: Bristol, UK + Hybrid Working Arrangements Compensation: Competitive + Benefits Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Electrical and Controls Designer at our Ashton Vale,...

  • Chief Engineer

    6 days ago

    Bristol, United Kingdom The Engineer Full time

    Chief Engineer - Integrated Product Support Location: Bristol + hybrid Working Arrangement Compensation: Role Type: F ull time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Chief Engineer - Integrated Product Support within our Missions Systems business, at our Bristol...

  • Chief Engineer

    7 days ago

    Bristol, United Kingdom The Engineer Full time

    Chief Engineer - Integrated Product Support Location: Bristol + hybrid Working Arrangement Compensation: Role Type: F ull time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Chief Engineer - Integrated Product Support within our Missions Systems business, at our Bristol...

  • Senior Applications Engineer

    2 days ago

    Bristol, United Kingdom Thornhvac Full time €55,000

    Senior Application Engineer required for a top HVAC company looking to sell commercial building services pumps to M&E Contractors in the Bristol area. Basic to £55K Bonus to £10K. THE ROLESenior Application Engineer Sizing and quoting for HVAC pump solutions to M&E Contractors. Working alongside other team members to help identify customer needs and win...

  • Senior Applications Engineer

    6 days ago

    Bristol, United Kingdom Thornhvac Full time €55,000

    Senior Application Engineer required for a top HVAC company looking to sell commercial building services pumps to M&E Contractors in the Bristol area. Basic to £55K Bonus to £10K. THE ROLESenior Application Engineer Sizing and quoting for HVAC pump solutions to M&E Contractors. Working alongside other team members to help identify customer needs and win...

  • Head of Future Engineering

    6 days ago

    Bristol, United Kingdom The Engineer Full time

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Head of Future Engineering

    4 days ago

    Bristol, United Kingdom The Engineer Full time €75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Head of Future Engineering

    6 days ago

    Bristol, United Kingdom The Engineer Full time €75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Head of Future Engineering

    6 days ago

    Bristol, United Kingdom The Engineer Full time €75,000

    Head of Future Engineering & International Co-ordination - FCAS Join us in crafting and delivering the Future Combat Air Programme (FCAS) for the RAF in record time! As the Senior Engineering representative leading a multifunctional team of experts, you will hold a significant position within the Programme. Reporting into the Chief Engineer and with...

  • Senior Proposal Manager

    5 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Submarine Proposal Senior Manager Location: Ashton House, Bristol Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF56808 At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Submarine Proposal Senior Manager at our Bristol Site. The...

  • Chief Engineer

    6 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Chief Engineer - Integrated Product Support Location: Bristol + hybrid Working Arrangement Compensation: Attractive Package Role Type: F ull time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Chief Engineer - Integrated Product Support within our...

  • Chief Engineer

    6 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Chief Engineer - Integrated Product Support Location: Bristol + hybrid Working Arrangement Compensation: Attractive Package Role Type: F ull time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Chief Engineer - Integrated Product Support within our Missions...

  • Chief Engineer

    7 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Chief Engineer - Integrated Product Support Location: Bristol + hybrid Working Arrangement Compensation: Attractive Package Role Type: F ull time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Chief Engineer - Integrated Product Support within our Missions...

  • Mechanical Engineer

    5 days ago

    Bristol, United Kingdom The Engineer Full time

    Job Title: Mechanical Field Service Engineer Location: Ashton Vale, Bristol + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Mechanical Field Service Engineer at our Ashton...