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Director of Income Generation

3 months ago

Runcorn, United Kingdom Halton Haven Hospice Full time
Job summary

An excellent opportunity as arisen for anexperienced Director of Income Generation to join our team at Halton HavenHospice.

The ideal candidate will have a proven track record in fundraising or sales, buildingstrategic partnerships, and driving innovation in income generation. As a keyplayer in our organisation, you will lead a dedicated team and workcollaboratively to ensure the sustainability of the Hospice.

The successful post holder will have a positiveattitude, be highly motivated,enthusiastic and friendly. They will bewilling to go above and beyond to ensure that our patients receive outstanding care.

Benefits include company pension, generousannual leave, free parking, health care scheme, excellent training anddevelopment courses, additional long service annual leave entitlement, occupationalhealth services and discounted meals.

Main duties of the job

Helping the Hospice meet its strategic objectives by ensuring targets are developed and met for income generation, and leading a team which understands this critical focus and fulfils targets successfully.

Building and utilizing networks and developing long term relationships with high net-worth individuals and forging new business opportunities will be integral to the role.

About us

The Hospice is a healthcare charity that delivers vital care to people suffering from life limiting illnesses across Halton, with staff who work in medical, nursing and care roles together with those who work with our income generation service that supports our fundraising.We employ around 60 staff.

Job description

Job responsibilities

Role Summary

To help the Hospice meet its strategic objectives by ensuring targets are developed and met for income generation, and leading a team which understands this critical focus and fulfils targets successfully.

The role holder will provide a creative and dynamic focus to develop a range of income generation initiatives beyond the scope of existing fundraising activity.

Building and utilizing networks and developing long term relationships with high net-worth individuals and forging new business opportunities will be integral to the role.

Main Duties and Responsibilities
  • To integrate thinking and plans related to income generation within the structure of the charity and present regular process reports to the Executive Team, Finance and Fundraising sub committees and Board of Trustees

  • To adopt a commercial focus which will build income by establishing new and sustainable fundraising strands via innovation and initiative.

  • Build the organisational brand and capitalise on the website by providing a specific focus on income generation.

  • Build a strong external profile for the role and the organisation.

  • Support engagement opportunities in our community designed to generate income and enhance the profile and standing of the organisation,

  • Provide leadership, motivation and vision to the fundraising team and drive forward income generation opportunities across direct response, corporate partnerships, events, grant making, gift and legacy promotion activities.

  • Ensure the retail team is performing efficiently and maximising income across the borough, representing the organisation positively at all times.

  • Support and encourage fundraising and the retail team to work with PR and Marketing and engage in networking opportunities in the borough.

Management

  • To promote and develop teamwork within the Hospice.

  • To chair regular team meetings, promoting clear dissemination of information and consultation with colleagues, fostering good communication and promoting a team which feels included and supported.

  • All Line Management responsibilities which will be communicated during induction and probation including interviewing, training, coaching, mentoring, performance management, career conversations, absence reviews and welfare meetings (this list is not exhaustive)

Policies and Procedures

Understand and comply with the policies and practices of Halton Haven Hospice.

Undertaking of policy development and review in line with set schedule of work

Attend statutory training in accordance with Halton Haven Hospice requirements.

Education and Training
  • Undertake any training that may be necessary to completely carry out the post and to attend all mandatory training.

  • Actively participate in the personal development and education of self and team.

  • Facilitate an environment, which will be conclusive to learning.

  • Undergo career conversations in line with Hospice policy and procedure.

  • Maintain own personal and professional development.

Communication and Working Relationships

To report all mishaps/accidents/incidents, infection control concerns or Health and Safety issues, in accordance with Hospice policy and procedure, to the person in charge, as soon as practicable.

To report any equipment service needs, shortages and/or electrical faults to the Facilities Manager (or maintenance staff) as and when they occur.

To respect the confidential nature of all patient information.

Ensure a warm welcome to all visitors to the Hospice demonstrating tact, empathy and awareness of social and cultural differences when communicating with patients, relatives, visitors and other professionals.

Ensure all communication is recorded and disseminated as appropriate.

General
  • To act responsibly at all times ensuring that any actions do not bring the Hospice into disrepute.

  • To contribute to the team working and efficient functioning of the Hospice.

  • To ensure compliance with the hospice policies and procedures and have regard for the employees obligations under the Health and Safety at Work act 1974.

  • To attend Fire Safety Training as required and demonstrate awareness of the correct procedure to be undertaken in the event of a fire.

  • Work within the Hospice Policies and Procedures at all times.

  • Maintain security required for safety of patients, staff and the general public.

  • Follow Hospice procedures for managing positive Infection Control and Health and Safety practices.

  • Ensure the effective use of Hospice resources.

  • Attend and participate in meetings and events as may be reasonably required by the Hospice.

  • Ensure Infection Control is maintained in line with requirements specified in Hospice Policies and Procedures.

Equal Opportunities

Halton Haven Hospice has given its full commitment to the adoption and promotion of key principals of equal opportunities contained within current legislation and Halton Haven Hospice Equality and Diversity Policy.

Promote a culture which respects and values diversity, and support patients, visitors, and staff in exercising their rights. Foster an environment and service which strives to reflect the diversity of individual needs within the Hospice.

Promote and demonstrate awareness of anti-discriminatory practice or behaviour which undermines equality and diversity in accordance with organizational policies and current legislation.

Ensuring compliance and producing reports for stakeholders in respect to the Hospices compliance with Equality and Inclusion criteria.

Safeguarding

Halton Haven Hospice is committed to safeguarding adults and children and expects all staff to share in this commitment. Staff have a responsibility to ensure that they are aware of specific duties relating to their role and should familiarise themselves with the Hospices Safeguarding Policies. Safeguarding training is mandatory for all staff.

NOTE

The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice.

Job description
Job responsibilities

Role Summary

To help the Hospice meet its strategic objectives by ensuring targets are developed and met for income generation, and leading a team which understands this critical focus and fulfils targets successfully.

The role holder will provide a creative and dynamic focus to develop a range of income generation initiatives beyond the scope of existing fundraising activity.

Building and utilizing networks and developing long term relationships with high net-worth individuals and forging new business opportunities will be integral to the role.

Main Duties and Responsibilities
  • To integrate thinking and plans related to income generation within the structure of the charity and present regular process reports to the Executive Team, Finance and Fundraising sub committees and Board of Trustees

  • To adopt a commercial focus which will build income by establishing new and sustainable fundraising strands via innovation and initiative.

  • Build the organisational brand and capitalise on the website by providing a specific focus on income generation.

  • Build a strong external profile for the role and the organisation.

  • Support engagement opportunities in our community designed to generate income and enhance the profile and standing of the organisation,

  • Provide leadership, motivation and vision to the fundraising team and drive forward income generation opportunities across direct response, corporate partnerships, events, grant making, gift and legacy promotion activities.

  • Ensure the retail team is performing efficiently and maximising income across the borough, representing the organisation positively at all times.

  • Support and encourage fundraising and the retail team to work with PR and Marketing and engage in networking opportunities in the borough.

Management

  • To promote and develop teamwork within the Hospice.

  • To chair regular team meetings, promoting clear dissemination of information and consultation with colleagues, fostering good communication and promoting a team which feels included and supported.

  • All Line Management responsibilities which will be communicated during induction and probation including interviewing, training, coaching, mentoring, performance management, career conversations, absence reviews and welfare meetings (this list is not exhaustive)

Policies and Procedures

Understand and comply with the policies and practices of Halton Haven Hospice.

Undertaking of policy development and review in line with set schedule of work

Attend statutory training in accordance with Halton Haven Hospice requirements.

Education and Training
  • Undertake any training that may be necessary to completely carry out the post and to attend all mandatory training.

  • Actively participate in the personal development and education of self and team.

  • Facilitate an environment, which will be conclusive to learning.

  • Undergo career conversations in line with Hospice policy and procedure.

  • Maintain own personal and professional development.

Communication and Working Relationships

To report all mishaps/accidents/incidents, infection control concerns or Health and Safety issues, in accordance with Hospice policy and procedure, to the person in charge, as soon as practicable.

To report any equipment service needs, shortages and/or electrical faults to the Facilities Manager (or maintenance staff) as and when they occur.

To respect the confidential nature of all patient information.

Ensure a warm welcome to all visitors to the Hospice demonstrating tact, empathy and awareness of social and cultural differences when communicating with patients, relatives, visitors and other professionals.

Ensure all communication is recorded and disseminated as appropriate.

General
  • To act responsibly at all times ensuring that any actions do not bring the Hospice into disrepute.

  • To contribute to the team working and efficient functioning of the Hospice.

  • To ensure compliance with the hospice policies and procedures and have regard for the employees obligations under the Health and Safety at Work act 1974.

  • To attend Fire Safety Training as required and demonstrate awareness of the correct procedure to be undertaken in the event of a fire.

  • Work within the Hospice Policies and Procedures at all times.

  • Maintain security required for safety of patients, staff and the general public.

  • Follow Hospice procedures for managing positive Infection Control and Health and Safety practices.

  • Ensure the effective use of Hospice resources.

  • Attend and participate in meetings and events as may be reasonably required by the Hospice.

  • Ensure Infection Control is maintained in line with requirements specified in Hospice Policies and Procedures.

Equal Opportunities

Halton Haven Hospice has given its full commitment to the adoption and promotion of key principals of equal opportunities contained within current legislation and Halton Haven Hospice Equality and Diversity Policy.

Promote a culture which respects and values diversity, and support patients, visitors, and staff in exercising their rights. Foster an environment and service which strives to reflect the diversity of individual needs within the Hospice.

Promote and demonstrate awareness of anti-discriminatory practice or behaviour which undermines equality and diversity in accordance with organizational policies and current legislation.

Ensuring compliance and producing reports for stakeholders in respect to the Hospices compliance with Equality and Inclusion criteria.

Safeguarding

Halton Haven Hospice is committed to safeguarding adults and children and expects all staff to share in this commitment. Staff have a responsibility to ensure that they are aware of specific duties relating to their role and should familiarise themselves with the Hospices Safeguarding Policies. Safeguarding training is mandatory for all staff.

NOTE

The duties and responsibilities referred to are an outline only and may be changed in conjunction with the post holder, and in accordance with the needs of the Hospice.

Person Specification

Personal Qualities

Essential

  • Driven and energetic, motivated by achieving targets.
  • Highly organised and technically competent.
  • Experience of planning and running events.
  • A strategic and creative thinker.
  • A problem solver with a flexible, practical and can do approach.
Desirable

  • Experience of public speaking
Skills and Knowledge

Essential

  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Negotiating and influencing through persuasion and consensus building.
  • Ability to remain calm under pressure and resilient when times get tough.
Qualifications

Essential

  • Qualification in Business, Marketing, Fundraising or a related field.
Experience

Essential

  • Track record of engaging and generating income from Charitable Trusts and Foundations.
  • Proven experience in developing and delivering successful income generation strategies.
  • Demonstrated success in growing income through diverse streams, including one or more of fundraising, partnerships, philanthropy and product development.
  • An understanding of different fundraising revenue streams and how they contribute to charitable objectives.
Desirable

  • Knowledge of relevant fundraising regulations and best practices
  • Financial literacy with experience of tracking income expenditure

Person Specification
Personal Qualities

Essential

  • Driven and energetic, motivated by achieving targets.
  • Highly organised and technically competent.
  • Experience of planning and running events.
  • A strategic and creative thinker.
  • A problem solver with a flexible, practical and can do approach.
Desirable

  • Experience of public speaking
Skills and Knowledge

Essential

  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Negotiating and influencing through persuasion and consensus building.
  • Ability to remain calm under pressure and resilient when times get tough.
Qualifications

Essential

  • Qualification in Business, Marketing, Fundraising or a related field.
Experience

Essential

  • Track record of engaging and generating income from Charitable Trusts and Foundations.
  • Proven experience in developing and delivering successful income generation strategies.
  • Demonstrated success in growing income through diverse streams, including one or more of fundraising, partnerships, philanthropy and product development.
  • An understanding of different fundraising revenue streams and how they contribute to charitable objectives.
Desirable

  • Knowledge of relevant fundraising regulations and best practices
  • Financial literacy with experience of tracking income expenditure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Halton Haven Hospice
Address

Halton Haven Hospice

Barnfield Avenue

Murdishaw

Runcorn

Cheshire

WA7 6EP

Employer's website