Accommodation Officer

3 weeks ago


Guildford, United Kingdom Guildford Borough Council Full time
Accommodation Officer

We are looking to recruit a highly motivated and enthusiastic accommodation officer to join our Specialist Homelessness and Housing Options Team. 

This is a full time fixed term position for 2 years funded by the Homelessness Prevention Grant.

The role will work primarily alongside the Specialist Private Sector Officer. You will bring your experience of building great relationships and forming better communication lines between the Borough Council and lettings agents / landlords in Guildford and surrounding areas. You will be arranging visits /meetings with local landlords and agents, viewing properties and attending inspections.

You will support the Homelessness Prevention team to secure alternative accommodation for both single people and families in temporary accommodation.

Appointment Type Fixed Term Position Full Time/Part Time Full-time Contract length 2 years Job Category Housing Hours 37 Location Millmead House, Millmead, Guildford GU2 4BB Salary Min Grade 4 - £31,724 Salary Max Grade 5 - £41,110 DBS Security Clearance Level Required Standard (Civil Enforcement Officers only) Closing Date 07/05/2024 Ref No 10742 Documents

  • (PDF , 124.37kb)
Job Profile

Your main duties will be :

  • To increase access to private rented and alternative accommodation for people in housing need, particularly those is B&B
  • To promote the Homes4U rent deposit scheme to landlords/lettings agents and prospective tenants
  • Develop close links and joint working arrangements with private sector landlords and lettings agents and other providers
  • To provide advice to customers to enable them to secure and maintain private rented tenancies
  • Introducing applicants to landlords with a view to securing accommodation by; arranging and completing accompanied viewings, negotiating rent levels with landlords/lettings agents, ensuring close liaison with Universal Credit/Housing Benefits so that any entitlement has been assessed.

At a minimum, you will be able to demonstrate:

  • Proven and well experienced in private sector property management and lettings
  • Have experience of providing housing advice in respect of security of tenure, tenant responsibility and Landlord safety responsibilities.
  • Ability to travel to locations which are not accessible via public transport (car user essential)
  • Experience of supporting customers to maximise their income and apply for welfare benefits
  • Flexible approach with a can do attitude
  • Excellent interpersonal skills and confidence in dealing with people at all levels
  • Good organisational skills with the ability to take the initiative
  • Ability to work as part of a team
  • Remain calm when things don’t go to plan

A standard DBS check will be required for the successful applicant prior to appointment.

About Guildford

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town’s geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities.  All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.

We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.

We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment.  To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.



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