Quality Assurance Administrator- Fixed Term

2 weeks ago

Yeovil, United Kingdom Screwfix Direct Limited Full time
Overview

It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

Whether you're in procurement, digital, marketing or finance, there's a role here for you.

The QA Adminstrator provides support to the QA, Returns and Sustainability team.

You'll need to ensure that all administrative support and reporting for the QA function is completed in a timely, accurate and efficient manner. Additionally, you may be called upon to complete ad-hoc and one-off, administrative tasks from time to time, supporting others in the team to get a task completed.

You'll find that you work across the function and so complete tasks relating to returns or to sustainability as well as to QA, and this may also involve communicating with other business functions such as Product Support, the Contact Centre, Finance, Commercial and Supply Chain. You'll need to be flexible and adaptable, able to organise and prioritise workload in order to meet deadlines.

This a Fixed Term position until end of November 2024.

We believe that a hybrid, flexible working approach offers you - and your colleagues - the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you'll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you. With a subsidised canteen, free parking and a comfortable, relaxed environment, we've worked hard to build an office you'll want to work in. We also know that, when it comes to school pick-ups and home deliveries, it's nice to have the flexibility to do both.

Responsibilities

  • Administration of many of the Quality Assurance data fields in the various systems used by QA (e.g. STEP, Jira, QMT, Excel, Coda, Oracle/OBI).
    This will include such tasks as: -
  • Data entry, data checks and data validation.
  • Communicating with Screwfix suppliers to correct data errors.
  • Producing routine reports to given timescales.
  • Liaising with other teams within the department and other teams within Screwfix.
  • Raising purchase orders.
  • Ordering free stock for QA examination.
  • Carrying out special administrative tasks as designated by the QA Management.
  • Supporting the New Product Development and Continuous Improvement Teams as required.
  • Administration of returns and stock clearance activities:
  • Working with Wincanton Logistics and our 3PL's to manage correct stock points for clearance activity.
  • Develop key working relationships with Supply Chain, Marketing, TC Operations, QA, Vendors and third party providers.
  • Provide administrative support for clearance and return activities.
  • Be the first point of contact to assist and resolve Wincanton and iForce stock exit queries.
  • Communicate unresolved issues to the Returns and Stock Clearance Manager and assist with resolution where required.
  • Maintain and update clearance routes by SKU against company documents that identify their exit route.


Qualifications

  • Accurate, numerate and methodical, with a keen eye for detail.
  • Excellent data analysis skills, adept at using Excel and able to combine and manipulate data from various sources.
  • Previous experience in data input and analysis would be extremely advantageous.
  • Highly organised, able to prioritise and maintain workload to specific timescales to meet reporting deadlines.
  • Able to use own initiative and work as part of a team.
  • An effective communicator, able to communicate clearly and accurately byphone, email, face to face.
  • Working knowledge of Business Intelligence (Oracle Database) would be desirable but not critical

What's in it for me?

You do your best when you feel your best, so we've chosen benefits that truly matter and support your wellbeing.

Subsidised canteen: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat. So whether you prefer a packed lunch or an easy life, we cater to all.

Free parking: No one wants to spend their mornings circling around the car park. So whether you have a work vehicle or not, there'll always be a free spot for you and your car.

Parental leave policy: We offer Enhanced Family Leave for our UK and ROI based colleagues. Our policies and resources are inclusive for all parents and include enhanced pay terms and generous leave policies. We've put everything we think you should know on our dedicated intranet page, ready for when you need it. Find out more on our website.

Other benefits:
  • Award-Winning Pension Scheme
  • 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers
  • Award-Winning Apprenticeship Schemes
  • MyGym discounts
  • Cycle-to-Work Scheme
  • Enhanced Family leave
  • Retail Trust counselling services
  • Life cover

Sustainability at Screwfix

We're committed to building a better future for our community and our planet. That's why we're doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We're on a mission to put sustainability at the forefront of everything we do. Join us.

We've worked hard to create a culture of inclusivity and genuine community. We're a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you'll be listened to, encouraged, and given the tools and training you need to get ahead. You'll always know where you are with us. We're open. We're fair. And we believe in opportunities for everyone.

We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

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