Digital Print Mailer Assistant

5 months ago


Manchester, United Kingdom Manchester City Council Full time
Working Hours: 35 hours per week Contract Type: Permanent, Full Time
Closing Date: 4 July 2024


This role is subject to - Driving Licence – you must always hold a full valid driving licence The role of Digital Print Mailer Assistant is a production support and delivery role.

The team sits within the Strategic Communications Directorate and is responsible for the management of all mail for the council and all outbound mail correspondences. In addition to print and mail, the service also manages the production and sourcing of all print items required including leaflets, booklets, posters, t-shirts, banners and some signage.

As part of the internal print and mail team, the duties are varied and include sorting of inbound mail items, operating machinery (print and mail equipment), processing outbound mail and driving the provided mailroom van from Openshaw to the Town Hall site every day to deliver mail items.

The other duties will include taking deliveries, sorting stocks (this will be for paper, envelopes and other consumables used for the service), loading items into the van and mailing trays into trolleys that need to be moved around the building. Manual handling guidance will be provided but most items are within a low level weight limit so should not be an issue.

Operating mailing equipment is also a part of the role and full training will be provided to ensure correct and safe use at all times. 

Scanning and sending emails with attachments to customer as receipt of items sent out is also part of the role as well as speaking to customers face to face when delivering and collecting mail. You will be required to offer advice and sign-post them to the service and how it should be used.

Data entry for mail dockets and paperwork is another admin related task that is part of the role.

The team operates out of shared offices in Openshaw where the team shares space with some other council and Greater Manchester Police teams. 

The mailroom team operates as a team of 3 alongside the 4 staff within the Print & Mail transactional team, with all staff reporting into the Data and Operations management team.

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