Account Manager
2 weeks ago
Description
As an Account Manager, you will be responsible for managing and growing a portfolio of key accounts within our SaaS telecommunications business. You will be the primary point of contact for your clients, ensuring their satisfaction and advocating for their needs within the organization.Key responsibilities include:Account Management: Proactively manage and maintain strong relationships with assigned accounts, understanding their business objectives and challenges.Client Engagement: Regularly communicate with clients, providing updates, addressing concerns, and identifying opportunities for growth and expansion.Revenue Growth: Develop and execute strategies to increase revenue and expand the scope of services within your accounts.Collaboration: Work closely with cross-functional teams, including sales, marketing, and customer success, to deliver exceptional customer experiences.Reporting and Analysis: Provide detailed reports on account performance, identify trends, and make recommendations to improve overall account health.
Requirements
AM SaaS
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