Counter Fraud Investigator

Job summary

Do you have experience dealing with criminal investigations or experience in dealing with complex investigation work?

Have you got excellent organisational skills?

Are you someone who is happy to communicate at all levels?

If so, we would like to hear from you

Job description

The Counter Fraud Investigator is responsible for the day-to-day investigations across the Driver & Vehicle Standards Agency (DVSA) Driver/Rider/Vehicle environments.

The successful candidate would ensure delivery of an effective, timely, business and customer focused counter fraud investigations in accordance with plans and corporate objectives. This role has specific responsibility for Safeguarding and Internal Enquires.

The role holder is responsible for providing a rigor by which matters of impropriety in the areas identified above can be managed and actioned as required by the Investigation Manager, Senior Investigation Manager, and the Head of Counter-Fraud.�

These roles will primarily work with Driver related investigations, although you will need to be highly adaptable and flexible, adjusting to the requirements of the role as and when business needs arise.

Responsibilities include, but are not limited to:

Adopting the role of �Lead Investigator� when allocated, with the responsibility of planning, preparing, and managing the investigation to a criminal standard based on evidence.Investigating all safeguarding enquires and ADI misconduct cases.Investigating Internal fraud and serious misconduct.Conducting investigations in line with current best practices, Police & Criminal Evidence Act (PACE) RIPA, Criminal Procedure & Investigations Act (CPIA), Data Protection Act (DPA), & Freedom of Information (FOI) and Scottish equivalents.Ensuring investigations are conducted in a manner which is only evidence based.

The role may also involve the following;

Planning and executing surveillance on target nominals, including dealing with Regulation of Investigatory Powers Act 2000 (RIPA) issues.Preparing full reports and papers for prosecution cases and / or Public Enquires to critical deadlines.Appearing in court as an expert witness.Investigating all allocated reports of suspected illegal driving instruction and malpractice against the agency.Ensuring investigations are conducted in a manner which is only evidence based.Investigating all allocated reports of suspected theory and/or practical driving tests (including impersonations and technology assisted. cheating at tests) and malpractice against the agency.Ensuring investigations are conducted in a manner which is only evidence based.

For more information about the role and responsibilities please see the attached

Additional information

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week.

This role can be based in Mitcham or Guildford - your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

This role requires frequent travel and overnight stays across the rest of the UK and therefore you will be required to hold a full valid UK driving licence.

You will hold or be prepared to work towards the Accredited Counter Fraud Specialist/Manager qualification or similar once in post.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We�re working hard to:

Make roads saferImprove services for our customersMake road transport greener and healthierHarness the potential of technology and dataGrow and level up the economy

We�re committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society.

We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work .�

Person specification

To thrive in this role, you will have strong organisational skills, with the ability to work on your own, but you are also a team player.

You will either have experience of criminal investigations or experience in dealing with complex investigation work, with the ability to extract accurate information from investigating and using your exceptional attention to detail to achieve your objective. The matters you could be handling maybe be very sensitive and difficult topics.

You can express yourself effectively and have exceptional written and verbal communication skills. You are resilient and flexible and enjoy working in a demanding role.

You would be described as a conscientious and self-motivated individual who takes responsibility and ensures all procedures are followed.

Licences

Full UK driving licence

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective DecisionsCommunicating and InfluencingDelivering at PaceWorking Together

Benefits

An environment with flexible working options where we encourage a great work-life balanceExceptional pension with an employer contribution of an average of 27%Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 308 Bank Holidays plus an additional Privilege Day to mark the King�s birthdayLatest IT and Tech devicesA culture encouraging inclusion and diversity with a range of staff communities to support all our colleaguesExcellent learning and development tailored to your role including paid apprenticeships up to Masters levelWide range of discounts schemes on high street namesEmployee assistance program for health and wellbeingCycle to work scheme and Gym membership offersFor more information see

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