ServiceNow ITOM Expert

3 weeks ago

Milton Keynes, United Kingdom Upbeat Ideas UK Full time

Type : Contract, Inside IR35

Location: London / Milton Keynes UK

Telecom Domain is a Must

Responsibilities:

Design, develop, and implement ServiceNow solutions forITOM processes.

Collaborate with stakeholders to gather requirements and define project objectives.

Configure and customize ServiceNow modules includingEvent Management, Discovery, Proactive Customer Notifications.

Integrate ServiceNow with third-party tools and systems to automate processes.

Develop ServiceNow workflows, business rules, UI policies, and client scripts.

Conduct system testing and assist with user acceptance testing.

Provide ongoing support and maintenance for ServiceNow applications.

Stay updated with ServiceNow releases and new features to leverage best practices.

Integrate ServiceNow with third-party systems using standard and non-standard mechanisms like REST, SOAP etc.

Qualifications:

Bachelors degree in computer science, Information Technology, or related field (or equivalent experience).

ServiceNow Certified Implementation Specialist certification preferred.

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